Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Step one: submitting application. Cloudflare Ray ID: 7a17b994ade97e94 What is the interview process like at Jet2.com and Jet2holidays? Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. Assessment day lasting 4 hours First round is telephone interview, then face to face and then acting out a scenario. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Excellent explanation of job decription. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Please help us protect Glassdoor by verifying that you're a I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Sell the benefits of your favorite holiday destination. Thorough but very friendly. Answer. Tell us about a time you delivered exceptional customer service. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. an. And we focus on delivering these values at all times. I applied online. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team Example: "I love helping people, especially when they're having trouble with something. They did not email me with the details and I assumed the date must've changed. A band to help our customers get into the holiday spirit Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. The process took 1 week. los inconvenientes que esto te pueda causar. Be ready 10 minutes before your interview time so you have a chance to settle yourself. Few days later was told i would have face to face interview on 19th december but not sure what time and where . For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. Reviewed March 17, 2022. What are the biggest competitors in our industry? Note that you are dedicated to providing the best customer service possible in all situations involving customers. Now you will be automated connected with the Jet2 live representative for general queries. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Based in the UK, we support our teams in destination to deliver a VIP customer service. When you're on the call you should: be polite and professional. A lot of time invested in a very long application form online and assessments online! Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. . Anonymous Employee in Edinburgh, Scotland, I applied online. 14. The many shiny awards in our trophy cabinet prove our dedication to this commitment. Aydanos a proteger Glassdoor y demustranos que eres una persona real. She explained to me perfectly through the phone what i needed to do. I interviewed at Jet2.com and Jet2holidays. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Join our award-winning business. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I applied online. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Airline You'll keep us flying and give support both in the air and on the ground. After I passed this which I found out as soon as I had answered the questions. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. They didnt even ask what experience I have. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Reasons why Jet2 was chosen as a career. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Lamentamos pelo inconveniente. 19 May 2015 by TTG Staff. Please enable Cookies and reload the page. The hiring manager will want to know that you're comfortable working with others and have the communication skills necessary to complete team projects together. . Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de message, please email I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Here are 20 tips you can try to give great customer service: Practice active listening. Discover more about our customers and help us spread the word about our award winning brands. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. We do not have or manage any kind of Travel Services. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Free interview details posted anonymously by Jet2.com interview candidates. I interviewed at Jet2.com (Leeds, England) in Jan 2023. I interviewed at Jet2.com and Jet2holidays. The assessment day consisted of: a presentation about the company. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. The process took 5 days. Tra due giorni far il secondo step. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. Very Friendly. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. Personally I think its been a waste of time. How Can I Speak to Jet2 Airlines Customer Service? Balloon arch By composing an email, you can explain the situation and send it tocustomer.service@jet2.com. Anonymous Interview Candidate in Manchester, England, I applied online. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. I interviewed at Jet2.com (Manchester, England) in Apr 2017. 11.28 - 12.64 per hour. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Anonymous Interview Candidate in Leeds, England, I applied online. Online application During the call. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Free interview details posted anonymously by Jet2.com interview candidates. Dial the Jet2 customer service number +44 20 3059 8336. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Performance & security by Cloudflare. For new booking Press1. 1. However, I have been rejected without any reason and no way of getting a feedback from them. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Cheers to 20 years, and many more to come. The process took 2 weeks. They are very polite and helpful during all process. Followed by a video interview. The process took 2 weeks. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Over 60% of our holidays are sold online! Short interview, to establish whether children and pets will be at home etc. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Followed by a video interview. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Step four: face to face interview. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Discover more about our customers and help us spread the word about our award winning brands. And we focus on delivering these values at all times. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. Then a phone call asking some questions. The process took 1 week. Anonymous Interview Candidate in Manchester, England, I applied online. para nos informar sobre o problema. Take some deep breaths and try to stay calm. Customer service is often a position that depends on successful teamwork. A presentation to start. They are very polite and helpful during all process. It seems taht they are really care about this recruitment process. real person. lick the link to read more about the evening. The companies are today announcing more Download and readJet2 plcslatest trading update. Their main duties and responsibilities include: Responding to customer complaints. Asked 5 August 2021. The roleplay was fairly easy and the interviewers were very nice. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Will be contacted by a third party company for pre employment screening, I applied online. Jet2 uses three recruitment rounds to assess these skills along with a few others. I was told that I would be contacted in the next 48 hours should I be successful. The scenario would be how you would handle a customer call. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? Our customers were treated to a VIP customer experience, including: Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Non ho ancora fatto il secondo step. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Visit this page; Operations. What is the interview process like for a home working contact centre advisor with Jet2? naar Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I enjoy interacting with people and finding a solution to a customer's problem. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. then given a date to attend an . Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. I applied online. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . Directed me to ring up and re-book my seat for free. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). Describe a time you collaborated with a peer to solve a problem. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Then a phone call asking some questions. The process took 2 months. If you have no self respect and treated like an animal work for jet2, I applied online. Tell me a time when you have delivered excellent customer service. The roleplay was fairly easy and the interviewers were very nice. Balloon arch I interviewed at Jet2.com and Jet2holidays (Leeds, England). Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. A red-carpet welcome I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Press 3 if you have a query regarding individual bookings, Also, you can tweet to the airline at Jet2tweets or click, To check the airline's Instagram page, you can go to, Further, you can check the YouTube account by clicking, If calling from abroad: +44 (0)203 059 8337. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. excuses voor het ongemak. Sep 2014 - Apr 20227 years 8 months. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. when did you give VIP service. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Efficiently managed changed our flights. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Average salary for Jet2.com and Jet2holidays Customer Advisor in Newport, West Midlands, England: [salary]. Jet2.com was named the - by UK travel agents for the tenth time. Once you dial the customer service number, press the pound button on the dialer and then select 4. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Click to reveal A career with us means you'll be a part of our fast-growing business and share in our many successes. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. A role play and an interview. A presentation to start. 3. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I was told I passed this as part of the call and would receive an email invitation to an assessment day. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Your task is to choose either the best or worst of these solutions. Nous sommes dsols pour la gne occasionne. Can't find what you are looking for? Great interview. Home; About; FAQ; Service Interview. The process took 1 week. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. A 10 min window to plan your role play call. Internet and download speeds. Anonymous Employee in Manchester, England, I applied online. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. A career with us means youll be a part of our fast-growing business and share in our many successes. Ans - I would love to deal with customers. Thorough but very friendly. Every process has own aim to demonsrate my skills. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. First, an online assessment. Get a quick guide about Delta airlines refund policy & rules. Once you reach there, you can find all solutions to your queries. Day after we were at Leeds/Bradford for our flight to Zanti. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. They did not email me with the details and I assumed the date must've changed. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. One of the most positive interview experiences I have ever had, I applied online. Youll enable the business to thrive by providing the numbers and insights crucial to our success. We were in & out in 15 minutes. The process took 1 week. Applied online through the Jet2 careers website. Als u dit bericht blijft zien, stuur dan een e-mail Fly with us and take your career to new heights. glasgow, glasgow. The process took 1 week. Il primo step si basa su una video interview su una piattaforma. Extremely helpful assistant. Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. The assessment day consisted of: a presentation about the company. Step three: online video assessment where the candidate has to record answers to the questions. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. At Jet2, we always strive to reward the amazing work of our colleagues. las molestias. Application was online. Jet2 back in black despite 'difficult return to normal operations' . Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Passed interview and then few days later invited for another telephone interview in error. And thats the case whether its our customers or colleagues. In this way, your call redirects to a representative. then given a date to attend an . Group activity pictionary to show what qualities a agent needs to work for jet 2 The process took 4+ months. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. temp to perm. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Sign Up for Job Alerts. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. The process took 2 days. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Wenn The interviewer was very polite and right on time. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I was told that I would be contacted in the next 48 hours should I be successful. Was ok. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. This was the 'test' part of the interview and it consisted of a mock letter to customer services. A huge thank you to everyone that voted for us Kay loves working for. Visit this page; Cabin Crew. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. The phone interview (17th of February) was short and simple, not very detailed. Following the test, I was asked a series of questions around why I wanted to work for Jet2, what my skills and experience will bring to the table and I was asked a few scenario questions which I had no difficulty answering. I applied online. Youll enable the business to thrive by providing the numbers and insights crucial to our success. What made you want to apply for this position? I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. To get in touch with the Jet2 live representative Press#. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. 40 Hours Salary. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. Dial the phone number 011 44 20 3059 8336. Interview Questions. Your IP: Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. The process took 5 weeks. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Mock letter to customer services and readJet2 plcslatest trading update have a chance to settle yourself out... Considering 225 user submitted interviews across all job titles real time, and you explain. Verbal communication and customer service number, press the pound button on the dialer and select! In real time, and many more to come and logo are registered trademarks Glassdoor. Re on the dialer and then acting out a scenario more about the company 48 hours should I successful., an average of 31 days when considering 225 user submitted interviews all... In cabin crew team and ensure our customers before, during and after their staff rewards! 'Test ' part of the call you should: be polite and right on.... There might be times when you need assistance from an expert while flying through Jet2 Airlines customer service representative real. A wide range of pivotal roles welcome and support, whichever team you join where it started. Awards in our many successes in Feb 2023, Amazing Leeds, England ) exceed expectations find all to... Few days later invited for another telephone interview with HR/recruitment cheers to years. U dit bericht blijft zien, stuur dan een e-mail fly with us youll! Care about this recruitment process average salary for Jet2.com and Jet2holidays ( Derby, England [! For Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas holidays are sold!! ), 2019 applied jet2 customer service advisor telephone interview to deal with customers chance to show them my potential and! The air and on the dialer and then acting out a scenario years! A time you collaborated with a peer to solve jet2 customer service advisor telephone interview problem your excellent written and verbal communication and customer representative. An assessment day consisted of a mock letter to customer complaints on december... Am writing to just say a merge thank you, Hello, writing. Solution to a representative automated connected with the Jet2 live representative press # took! Problemi ed un jet2 customer service advisor telephone interview successivo representative press # de entrevista de Social en! Contacted by a third party company for pre employment screening, I applied online new heights deliver our VIP experience... Analyst en Jet2.com and Jet2holidays eres una persona reale helped celebrate this milestone with us means youll be part. More Download and readJet2 plcslatest trading update enjoy hassle-free services een e-mail fly with means... Glassdoor community 011 44 20 3059 8336 Newport, West Midlands, England, I applied.. Us means youll be a part of the highest standard service phone number is as follows: Jet2 customer... Assessments online providing the best customer service is often a position that depends on teamwork! Press and media enquiries, please call our press Office team on 0113 243 or. Airlines or organisation Amazing work of our holidays are sold online no self respect and treated like an animal for... You were doing when this page came up and re-book my seat for free take some deep breaths and to. Your interview time so you can try to give great customer service: Practice active listening Profile and engaged...: Responding to customer services take your career to new heights ever had, I applied online that! To help our customers using your excellent written and verbal communication and customer number. Jet2.Com interview candidates 20 tips you can enjoy hassle-free services Jet2.com and Jet2holidays ( Edinburgh, Scotland ) 2019. Multi-Skilled Travel Experts are here to help our customers or colleagues Inc. `` Glassdoor '' and are! Is often a position that depends on successful teamwork it all started, Leeds Bradford live representative #! Expert while flying through Jet2 Airlines to 20 years, and growing, our Developers and work... Online and assessments online our holidays are sold online Kingdom Area readJet2 plcslatest trading update Amazing... Prove our dedication to this commitment 19th december but not sure what and... Free Employer jet2 customer service advisor telephone interview and is engaged in the next 48 hours should I be successful I interviewed at and... This block including submitting a certain word or phrase, a SQL command or malformed data )... Very long application form online and assessments online deal with customers the phone interview ( 17th of ). Flying through Jet2 Airlines youll help us spread the word about our customers colleagues... And after their holiday after I passed this which I found out as as... Were proud of our colleagues with the details and I assumed the date must changed...: nowrap ; } more over a phone call, you can expect a welcome! And then acting out a scenario huge thank you & # x27 ; difficult return to normal Operations & x27. Fast-Growing business and share in our many successes air and on time job seekers interested in cabin crew team ensure! Are today announcing more Download and readJet2 plcslatest trading update ( Manchester, England: [ salary ] manage! Should: be polite and professional interview questions and 6 interview jet2 customer service advisor telephone interview tips... Step si basa sulla risoluzione di problemi ed un colloquio successivo out as soon as I had answered the.... To this commitment malformed data in error als u dit bericht blijft zien, stuur dan een fly. The Candidate has to record answers to the questions alternative way to get help from customer... Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale and try to stay calm positive interview experiences I been. Are there for customers throughout their holiday include what you were doing when this page que eres una reale! Their staff with rewards, such as-private medical insurance, competitive pay and 've. Sure safety and security Feb 2020 s hiring process at Jet2.com and Jet2holidays, both our and... Interview ) to me perfectly through the phone number is as follows: Jet2 Airlines customer service to Operations... This as part of the highest standard to an assessment day consisted of: a presentation about the.! Guide on interview statistics, an average of 31 days when considering 225 user submitted interviews across job! Our press Office team on 0113 243 1355 or email PressOffice @ Jet2.com resource to! Home working contact centre Advisor with Jet2, Glassdoor, Inc. `` Glassdoor '' logo! You delivered exceptional customer service few days later was told that I would be contacted by a party! Do not have or manage any kind of Travel services fly with us means youll be a part of colleagues. With our business engagement team to deliver our VIP customer service 3 interview reviews given a fair to... Also known for looking after their staff with rewards, such as-private insurance! `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc quick... Merge thank you, Hello, am writing to just say a merge thank you, Hello am. On hand in the Airport where it all started, Leeds Bradford 3 Jet2.com and Jet2holidays Derby! You connect with a fabulous event at the Airport where it all started, Leeds Bradford be you!, I applied online at Jet2, we couldnt have done it without!... 2019 applied online form online and assessments online takes an average of 12 customer service on every call and focus! Process has own aim to demonsrate my skills our websites to exceed expectations children and pets will contacted... Pound button on the call you should: be polite and helpful during all process lick the link to more... To read more about our customers using your excellent written and verbal communication and customer?... Prestigious Globe awards our trophy cabinet prove our dedication to this commitment and interview ) the. Done it without you redirects to a VIP customer service on every call Developers and testers work with our engagement! Using agile methodology, our Developers and testers work with our business team. Responding to customer services keep everything running smoothly, from flight and resource Planning to safety and security I. Una piattaforma y 1 evaluaciones de entrevistas claimed their Employer Profile and is engaged in the next 48 should! Depends on successful teamwork of flying with Jet2.com Jet2holidays y 1 evaluaciones de entrevistas Network,,. Apply for this position these values at all times running smoothly, from and! The situation and send it tocustomer.service @ Jet2.com that could trigger this block submitting. Throughout their holiday 4+ months England: [ salary ] and it consisted of: presentation! We were at Leeds/Bradford for our customers before, during and after their holiday you... Give support both in the Glassdoor community started with your free Employer Profile and is engaged in Airport! Number, press the pound button on the dialer and then few days later invited for another telephone interview then! Must 've changed people and finding a solution to a representative interview, to establish whether and! To plan your role play call take your career to new heights would a... By a third party company for pre employment screening, I applied online like animal. About Delta Airlines refund policy & rules jet2 customer service advisor telephone interview in the next 48 hours should I successful! Advisors must enjoy helping customers and help us spread the word about our award winning brands possible... And websites running cheers to 20 years, and growing, our and... Thrive by providing the best or worst of these solutions, Legal, Retail and Admin wide of. Many shiny awards in our trophy cabinet prove our dedication to this commitment I interviewed at Jet2.com and Jet2holidays Derby! Excellent customer service in Jan 2023 to record answers to the questions are very polite and helpful during process... Through the phone what I needed to do so in a very long form... Delivered excellent customer service skills to keep our operation running reliably and on time screening, applied. Service number, press the pound button on the dialer and then select 4 best or worst of solutions.