Common stages of the interview process at Thames Water according to 100 Glassdoor interviews include: One-on-One Interview: 24.84%. If you're able to provide your details, securely through Trustpilot, I'd like to pick up with our team and get in touch with you. Do you have any commitment to avoid you from the working shift? The process took 3 weeks. WebThames Water is the UK's largest water and wastewater services company Learn more Salaries Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed. Have to get proof. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Seemed less about professionalism, more about level-headedness. The Ultimate Job Interview Preparation Guide. Interview: Thames Water, UK IT Industry Awards finalist "Our purpose is to deliver life's essential service, so our customers, communities and the environment can thrive." your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. WebThe different steps in the Thames Water hiring process are: Online Application: Send your CV to the relevant position. The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. First an Excel and Access test, followed by a face to face with the hiring manager and a promise to hear back by the following week, I applied through an employee referral. How can Thames Water believe that customers' queries can fall into only a few options?I'm very dissatisfied at being unable to speak to a person. We use dedicated people and clever technology to safeguard our platform. Key competencies are required for every role; therefore, ensure you know what they are before your interview and how you will apply them to yourself and your experiences/skills. It believes in hiring based on passion, personality and inclusivity. The worst! Highlight what makes you different from other potential candidates and show that off. There are a number of things we need to consider before carrying out any repairs and, while cost is one of these, it is isn't the only factor. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. Bill and account Payments Moving home Water meters Report a problem Water supply Drains and Learn about the Thames Water application process with top tips for success. WebBeckton Sewage Treatment Works. It believes in hiring based on passion, personality and inclusivity. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. Any complaints, feedback, and inquiries can be addressed to: In addition to postal communication, you may also communicate with the service agents via email. Depending on the gravity of the matter at hand, you may choose to reach out to Thames Water by the corporate office: Thames Water is one of the biggest sewage and water services companies in the United Kingdom. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. List examples of when you have had to meet simultaneous deadlines. Browse questions (2) Ask a question. Key competencies are required for every role; therefore, ensure you know what they are before your interview and how you will apply them to yourself and your experiences/skills. You don't have to spend one more second listening to that awful hold tune. The interview itself was pleasant. Standard online application with the usual questions about yourself and finding out why you want the role. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. Im now being regular pestered by TW texts and emails to arrange for an engineer to come and install a meter, despite me telling them umpteen times one cant be installed. WebIf you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. There will also be a personal interview with potential line managers and possibly senior members of staff. Do you have the right to work here? I'm concerned that our customer team weren't able to offer you the right support and I'd be really keen to get in touch with you to help resolve your issue.I've requested further information through Trustpilot so that you can provide your details securely. 0901 545 0537. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Deeply frustrating experience trying to find out why no payments have been taken from my bank account for the last year even though I set up a direct debit with Thames Water a year ago and received a confirmation letter stating "you don't need to do anything you pay your bill automatically by direct debit".They've waited a year until my current annual statement for the billing period 1 April 2023- 31 March 2024 to let me know that last year's payment didn't go through!Tried to get an explanation - seems like all calls are going through a call centre in South Africa, where, to be honest, they don't seem to have any information to hand. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Complaints about one thing or another are expected, especially with all that traffic on the usual channels. WebHi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has had one, what kind of questions they asked and Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. it was a bit depressing that you want to quit before even joining the company. How would you cope with keeping up with college and performing to high standard in the role? If you can have a unique take on some of them, they will be impressed. Sit back and relax while we do the work. Have you undergone the assessment center yet? WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. Asking about engineering interest/where it stemmed from. If Thames Water customer service is your source of ire, then let DoNotPay hold the call for you. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). The 1-1 session went super quick and the managers were nice. May you tell me is there any negative experience you encountered? I'd be more than happy to review the situation at your home and get in touch - I've requested your details through Trustpilot to allow this. Beckton Sewage Treatment Works is an operational Thames Water site and is the largest sewage treatment works in Europe. I was also given a situation to assess my knowledge. Take a look at the company website to see that Thames Water is more than just a water company. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You can do this using. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. What kind of passport you're having? Honesly I dont think this person should be working there ! even the Bot doesn't reply what are they doing everyday -you contact then no one answers then you start again -weve paid the wrong account and cant speak to anyone, we look after 30 properties even the simplest of task is a complete nightmare -awful service just awful-how do they have they have stayed in business is beyond me -how can they be so very inept ??? It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. WebThames Waters Post Thames Water 68,300 followers 2mo Report this post Report Report. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. I asked today to speak to a manager and the operator cut the call. After a thoroughly unpleasant IVR experience today pressing 1 and 2 every couple of minutes, I am told it is because they (Thameswater) have set up 2 accounts for me, and the second one at a completely different, incorrect address. If I could give no star I would . Why do you want to join Thames Water. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. Approximately two weeks from first interview to job offer. However, you must not just give generic answers that you have used for other applications. How would you react in this situation. Also, if you have problems relating to wastewater, sewage, and blocked drains, you can contact Thames Water. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. Through line managers and senior members of staff couple of competency based questions background... 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