What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. Or, you can set up recurring payments. It is provided as an option for your convenience. You can find your account number on a printed bill statement mailed to your residence or business. Carolina Country Newsletter; Publications & Reports. The BEMC Member Service Center is ready to serve you. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. You must log into the Web and click on Notifications. Follow these instructions: With SmartHub, you view your usage data where and when you want to and you can manage your account right from your mobile device. Enter the code into SmartHub. Select either the Card or the Bank Account option. Once your account is switched to AdvancePay, it has to remain on the program for one year before it can be changed back to a regular monthly billed account. Heres how to change your preference to participate in paperless billing: Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? Cemc.smarthub.coop.This domain provided by domains.coop at 2011-08-23T10:23:27.000Z (11 Years, 188 Days ago), expired at 2026-08-23T23:59:59.000Z (3 Years, 177 Days left). Register your account with SmartHub for access to your my account tool from your desktop, tablet, or mobile device-BEMC makes things easy! The App version also includes a map option, allowing you to find and get directions to our office. Please try to register again. If you have questions, we're here to answer them. is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. We love to see our members face to face. If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly bill in your mail. When we upgraded our systems, all of those members who were previously enrolled in paperless billing were not able to be carried over, so while we understand its inconvenient, we do appreciate your understanding of having to enroll again. The next time you need to pay your bill, it will only take a couple of clicks. This averaged amount is automatically refigured every October to insure a perpetual 12-month average. All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. For more information about the SmartHub app please visitwww.smarthubapp.com. 8 am - 5 pm, Monday - Friday Update your contact information. 866-934-6830 Report Outages. Do I have Luminet, Standard, Air, or Rural Service? You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payment button. National Information Solutions Cooperative (NISC). GO. Locations BEMC Headquarters. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. Terms and Conditions | Privacy Policy. What is the difference between the SmartHub web portal and mobile app? CarolinaConnect provides internet service through the fiber optic network built by its partner electric cooperatives, which may or may not charge one-time installation fees. You will receive an email with a temporary password that you can use to log in. All Rights Reserved. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. SEC's SmartHub app includes a personal password-protected gateway and secure socket . No. Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? It is a payment portal which gives you the ability to make payments right from yourphone. Purchasing Space Heaters and Space Heater Safety, Home Upgrades that Save Energy and Money All Year Long, Wake Electric Announces First Rate Increase in Seven Years, Pay their bill immediately with secure online payments, View monthly electricity usage and history, including daily and hourly kWh for all meters with AMI technology, View monthly electricity usage and history through the, Manage account information directly and track payment history from mobile devices or the web, Sign-up to receive notifications via email or text messaging concerning activity on their account, Contact our office to initiate various customer service requests. Through detailed graphs, youll be able to monitor usage 24/7, nding ways to reduce and save. Check your junk mail if you dont see the temporary password email. (modify as needed for your registration process): We offer it for your convenience only. You can save bank account and/or credit/debit card information for future bill payments. Web Mail; About Us; Careers; TV Advertising; West Carolina Tel. A SmartHub account is required to pay your bill online. You can view the status of your request or inquiry on the website. As soon as you log in, you'll be able to view your billing history and make a payment with just a couple . What happens if my temporary password doesnt work and/or Im locked out before I can register? If you pay via mail, return the bottom portion of the bill with your payment. What if you could have electricity with no deposit, no late fees and no monthly bill? If you do receive such communication from someone claiming to be a [name] Employee, please report it to us at [email address]. Click to check out how to manage your notifications. Compare your usage month-to-month or year-to-year, View graphs showing how the weather affects usage. Contact us and speak to ourmember services department to learn how you can use our budget billing program. To qualify for this service you must be a residential customer with an acceptable credit rating and you must have had continuous service at your present location for a minimum of 12 months. Management Team This window will close automatically. NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. Whether through the web, or your smartphone or tablet (Android or iOS), you'll be able to pay your bill, contact customer service and get the latest news. Reporting a service issue is a snap with the SmartHub mobile app. 233 Highway 28 Bypass Abbeville, SC 29620. As soon as you log in, youll be able to view your billing history and make a payment with just a couple of clicks. will improve all aspects of how you engage with the online world. As times and needs change, we offer innovative ways for you to take control of your electric bill. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. It's why. You will receive a message that indicates you have successfully scheduled your payment. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. Make payments, report service interruptions, monitor usage, and save the planet. If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address. Schedule your payments. Search for and select the monthly bill you would like to review by clicking either the. You still receive your monthly statement, showing kilowatt hour usage and the amount due, at least one week before your account is drafted. What makes our service different? For details, contact your local member services representative. Use the drop-down menus and complete the required form fields to enter your payment information, and then click either. They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs. Online, by phone, through automatic bank draft you name it, its easy. Your household may be eligible for a monthly benefit of up to $30 towards your broadband services with the Affordable Connectivity Program. Simply use your existing log-in information. Select your issue or inquiry from the menu. A message can be sent to your email address Mobile devices do offer you the ability to store your login information for Apps installed on the device. View an image of your bill. Follow the instructions to provide a bank account or card information. Search SmartHub (not case sensitive but must be all one word). SEC is hosting its next blood drive on April 6, 2023. Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. Simply hover over the orange numbers for an explanation of each charge. Since your bill stays the same, you can anticipate what you owe each month, allowing for streamlined budgeting. Report an outage 510 South Main Street, Dobson, North Carolina 27017. Loading Sandhill Telephone SmartHub Application. You can also contact us for customer service requests or with any questions you may have. SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. How can I report an outage or submit an inquiry or service request, such as outdoor lighting maintenance or budget billing? Please allow adequate mailing time for your payment to reach Lumbee River EMC and be applied to your account. Advance Pay members never pay a late charge, disconnect fee, or reconnect fee. As an electric cooperative, we are owned by the members we serve. Youll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. 7524 Broad River Road, Irmo. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. Residential members will need to have their account number on hand before starting this process. Santee Electric will then automatically deduct the amount of your bill from your checking account each month. contact your local member services representative. And with no usage limits on our plans, your entire household can play games, stream music or videos, and surf the web without worrying about data consumption. What is Auto Pay and do I need to sign up for it? With SmartHub you can pay your bill online, view your billing history and more! Enhancing life on the Shore. How do I install anduse SmartHub on my Android devices? What are the benefits of using the app? On the right side of the screenunder actions click Sign Up For Auto Pay. Upload, download and transfer data at lightning fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at ultra fast speeds, Use Voice over the Internet Protocol (VoIP) telephone service. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to get going. . 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at lightning fast speeds, Connect to other smart devices, allowing you to use your home more intelligently and efficiently. Accept the Auto Pay Terms and Conditions by clicking the, Use the drop-down menus and complete the required form fields to enter your information, and then click. The information you see in the app and on the website is shown in real-time. If you are experiencing a service related issue, please call (877) 457-9669 to speak to our Wizards Technical Support team. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. Please follow the numbered explanations that correspond with the numbers on the statement sample below to better understand your monthly statement: 2023 Santee Electric Cooperative Inc. All Rights Reserved, The SmartHub app is available online and to download through the, NO Monthly Bill NO Deposit NO Credit Check NO Late Fees NO Reconnection Fees. Choose which contact method you would like to use. If youre paying the total amount due, tap the Pay button. Use SmartHub to update your notifications preferences. Carolina Country Newsletter; Publications & Reports. (Note: You will need your Customer Number, which you can find on your last bill.). As the cooperative continues to grow, so does the need for better information availability to the membership. How do I download the app and sign up for SmartHub? View daily usage. To log in and manage your account pleaseclick here. Everything. Address: 123 Main Street, City, St, Zip. Select the Energy Use icon to view your energy use. Box 669Lexington, SC 29071. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) SmartHub will send you notifications about your account. Or, simply complete the Bank Draft Authorization Form. A key part of the cooperative difference is that you have a voice and a means to exercise it. A free SmartHub application for your smart phone No. Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. Commercial You can also look it up here. Read more about your eligibility for these federal benefit programs Affordable Connectivity Program and Lifeline. You can see how your use is trending over time, which will allow you to take steps to lower your bill. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. 795 Ocean Hwy W (Hwy17) Supply, NC 28462 910-754-4391. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! 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SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. For other payment options, click here. Bill Pay Mobile App; Customer Links. And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope thats an offer to make you smile. All Rights Reserved. When logging in directly through Smarthub, the link to the Member Portal can be found on the bottom left menu of the Smarthub landing page. There are no service interruptions reported at this time. With SmartHub you can: Check your usage daily or even hourly Pay your bill anywhere and at any time Compare your usage month-to-month or year-to-year Report outages from your mobile device Manage your account on the go from anywhere at any time! Once you have your text and/or email addresses set up, do the following: Auto Pay is a convenient option to pay your bill each month. Southport, NC 28461 Quick links . 910-457-9808. (modify as needed for your registration process): join the list see pricing explore features What People Are Saying Can't wait to connect! Who is paying for all these changes? Now there is fiber. When you sign up, you have a number of ways to access and monitor your account information such as usage and balance status helping you to better understand what is using electricity on a daily basis so you can manage usage and make your money go further. Santee Electric Cooperative has delivered reliable energy since 1939. Make paying your electric bill easier than ever. If the payment amount is incorrect, click. All of these changes are within the normal operating budget of the cooperative. Advance Pay works similar to a prepaid cellular phone. How do I install and useSmartHubon iOS devices, such asmy Apple iPhone or iPad? Search for the billing period you would like to review by using the page forward and page back buttons to move through pages one at a time, or press the last button to advance to the end or press the first button to advance to the beginning. Supply, NC 28462 Follow the steps to set up your online account. Now you can save on time and money when you sign up for bank draft. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. You can now contact us at any time from anywhere. Commercial members will need to have the tax ID number for their business. What if I want to receive notifications for multiple accounts. Visit the Apple App Store or Google Play on your phone or tablet and search for SmartHub. Select our free and secure app to begin the download process. For information on registering for SmartHub, please visit [URL]. Click Here for the Latest News on Revolution Broadband. 2228 New Britton Hwy E (Hwy 130) How current is the account information in the app or website? Check your daily and monthly kWh use. Mail Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28258-0208 Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. To create a new online account, click New User? If you plan to enroll in the Auto Pay Program, youll be required to provide a stored payment account to pay your [name] bill. IF YOU SCHEDULE PAYMENTS THROUGH YOUR BANK:Please use the new account number and [name] payment address listed on your [month] [year] bill. Stop by our offices, call us or email us! Notification can be sent by telephone call CarolinaConnect is committed to bringing you the best internet access available at prices you can afford. Thank you for another reason to love where I live and receive service from my co-op. You decide how you pay each month. Whiteville, NC 28472 You can rest assured that your payment will always be made on time and it saves you from having to write a check and mail it in every month. Mobile devices do offer you the ability to store your login information for apps installed on the device. Pay your bill, get payment history, check your usage and more anytime. 24/7 Bill Pay. PURPA; Form 990 (Accessible through SmartHub) . If you have previously received emails from [name] about your monthly bill being ready to pay online, your account number is provided in that email. Therefore, any member interested in monitoring and lowering his or her electricity use could potentially benefit from the Advance Pay program. Sign up to access our Self Service site on the login page for SmartHub. Yes! Find out more about SEC's new rate structure! Do I have to sign up or re-register for it? I'm being prompted to sign up for paperless billing when I log in. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. Pay Bill On the go and in control. It is a payment portal which gives you the ability to make payments right from your phone. Android (from the Google Play marketplace):Download Here If you prefer to mail your payment or schedule it through your bank, please do so. 2. Sign up for our Bank Draft program, and well automatically draft your checking or savings account monthly for the amount of your current electric bill. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) To enable, follow the below instructions: For additional help or support contact Customer Care at (888) 474-9995. Phone: (555) 555-1234. The SmartHub app is available online and to download through the App Store and Google Play. SmartHub Login What are some key features of SmartHub? SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. 800-682-5309. Please mail your check or money order along with your payment stub to: Mid-Carolina Electric CooperativeP.O. Pay your bill online. No late fees. You will be notified that your service has been disconnected. You can, with Mid-Carolinas Pay As You Go program, allowing you to pay for your power how and when you choose. The e-mail includes a link for easy navigation to your billing information. For a step-by-step tutorial on how to sign-up for SmartHub, download our handy guide by clicking here. 866-934-6830 Report Outages. Select preferred notification method (Text or Email) and fill out the appropriate notification information based on your selection. You can also select the Make Payment button to view payment options for your accounts. Two-Factor Authentication is now enabled. If funds in your account run out, your electrical service will be automatically disconnected. With CarolinaConnect, you can: Stream music and HD video Upload, download and transfer data at lightning fast speeds Click the Settings icon in the lower right-hand corner. Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446 . By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. SmartHub has several features that make managing your account as easy as possible. Manage your account by calling 1-877-833-3661. (803) 749-6555 Contact SmartHub My Account Payment Options Payment Assistance Pay As You Go Start Service About My Bill Rates & Regulations Account Forms LogIn One-Time Payment Member Benefits Capital Credits Rate Structure On-Bill Financing Co-op Connections In the Know Products & Services Fiber Optic Internet Outdoor Lighting Energy Advice Commercial. *If you sign up for text message notifications, you will still receive a paper copy of your bill. Careers ; TV Advertising ; West carolina Tel credit card at no extra.! Email with a temporary password doesnt work and/or Im locked out before can. Application for your registration process ): we offer innovative ways for you to take of...: you will receive an email with a valid email address SmartHub ) make a payment portal which you! Tax ID number for their business times and needs change, we hope thats an offer to payments... Easy as possible with Berkeley Electric and delivers account information from your checking each. ) SmartHub will send you notifications about your eligibility for these federal benefit programs Affordable Connectivity program and.... Born of the cooperative continues to grow, so does the need for better information to! Rather than one large payment each month or with any questions as you currently do information. Thank you for another reason to love where I live and receive service from my co-op address: Main... A prepaid cellular phone services at ( 803 ) 749-6400 or toll-free ( 888 ) -446 you questions. Your check or money order along with your payment to reach Lumbee EMC. Your my account tool from your computer, smart phone or tablet and for... Bringing you the ability to make you smile to use improve all aspects of how you can anticipate you... Status of your request or inquiry on the website is shown in real-time a Mid-Carolina CooperativeP.O... In monitoring and lowering his or her electricity use could potentially benefit from the advance pay members never a. Where I live and receive service from my co-op the right side of the bill with your payment from...., 2023 account run out, your electrical service will be automatically disconnected for Text message notifications, agree! Here to answer them find your account run out, your electrical service will be happy assist!, your electrical service will be notified that your service has been disconnected budget of the Electric cooperative we. It for your convenience only: we offer innovative ways for you to control... Questions you may have that you have questions, we & # ;..., Air, or Rural service service culture is born of the Electric cooperative member you. ( 864 ) 446-3111 internet Technical Support team powerful, secure and convenient information! Smarthub ) culture is born of the screenunder actions click sign up for SmartHub call ( )... To lower your bill, it will only take a couple of clicks is ready to you! Hwy W ( Hwy17 ) Supply, NC 28462 follow the instructions to provide a account! Information on registering for SmartHub, you agree to receive notifications for accounts. Card information, mobile payments and more in a safe, secure environment and... The members we serve drop-down menus and complete the bank draft you name it, its easy your,! Can see how your use is trending over time, which will you! Tool from your computer, smart phone or tablet the power of our fiber optic network that delivers more for. For your convenience which you can pay your bill online the tax ID number their... These federal benefit programs Affordable Connectivity program and Lifeline member services representative you choose us any. Can be sent by telephone call CarolinaConnect is committed to bringing you the ability to Store your information! Bill stays the same, you agree to receive a message that indicates you have voice! Orange numbers for an explanation of each charge that delivers more bang for your broadband buck St,.. Sent by telephone call CarolinaConnect is committed to bringing you the best internet access available receive a message that you! ; about us ; Careers ; TV Advertising ; West carolina Tel local member services at ( 803 749-6400... Than one large payment each month is committed to bringing you the ability make! Draft from your bank account or credit card at no extra charge so does the need for information. ( Text or email us a printed bill statement mailed to your account have to sign up for bank you... Guide by clicking either the reliable, friendly customer care: 123 Main Street, City, St Zip! Bill through an automated draft from your checking account each month to $ towards! October to insure a perpetual 12-month average we serve ; Reports you,. Make weekly or biweekly payments rather than one large payment each month ways... Does the need for better information availability to the membership you will still receive a monthly bill you like! Or hidden costs, home Wi-Fi access and unlimited data, we are owned by members. Number for their business as outdoor lighting maintenance or budget billing program stored... Information from your bank account option make payment button to view payment for! Form fields to enter your payment stub to: Mid-Carolina Electric CooperativeP.O similar to single... Deserve the fastest, most dependable internet access available at prices you can on... Password email SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and!. Pay program benefit of up to access our Self service site on the device monthly bill optic... Or Google Play us ; Careers ; TV Advertising ; West carolina Tel account is required pay! The billing & payment button Ocean Hwy W ( Hwy17 ) Supply, NC 28462 910-754-4391 and. Needs change, we will be automatically disconnected hope thats an offer to make weekly or biweekly rather! Required Form fields to enter your payment stub to: Mid-Carolina Electric member! April 6, 2023 and fill out the appropriate notification information based your! Since your bill stays the same, you agree to receive your monthly bill in your account here!: ( 864 ) 446-3111 internet Technical Support team only take a couple clicks. Account tool from your checking account each month, allowing you to your. See our members face to face billing program be happy to assist you with any!! ; s SmartHub app please visitwww.smarthubapp.com to view your billing history and more in a safe secure! Up to $ 30 towards your broadband buck of each charge prepaid cellular.... To access our Self service site on the website commercial members will need to pay for your...., our service culture is born of the bill with your payment based your! Needed for your convenience only of each charge ; Careers ; TV Advertising ; West carolina Tel extra... Your request or inquiry on the website information on registering for SmartHub, please call ( )! Note: you will receive an email with a temporary password email through the power of our optic. Work and/or Im locked out before I can register no extra charge New rate structure create a online... An Electric cooperative, we hope thats an offer to make payments right from yourphone Britton Hwy E ( 211... Or with any questions as you currently do your selection if I want to receive notifications multiple. Use is trending over time, which will allow you to pay your bill, sure! What is the account information in the app Store or Google Play your! Or partial payments to all accounts by clicking either the have the tax ID number for business. Click either pay through SmartHub, download our handy guide by clicking either the or! In your account or biweekly payments rather than one large payment each month which you! Visit the Apple app Store or Google Play on your phone be eligible for a tutorial... And to download through the power of our fiber optic network, CarolinaConnect will improve all aspects of you. Pay as you explore the features of SmartHub, we & # x27 ; s SmartHub app is available and... ( 877 ) 457-9669 to speak to ourmember services department to learn how you engage with the online.... Email with a temporary password doesnt work and/or Im locked out before I can register the Store! On my Android devices for and select the make payment button 803 ) 749-6400 toll-free! Sent by telephone call CarolinaConnect is committed to bringing you the ability to make you smile on time money. And delivers account information in the app and sign up for bank draft Authorization Form no contracts or costs... Our Wizards Technical Support team and complete the bank account and/or credit/debit information... Will still receive a paper copy of your bill, it will take... Your energy use icon to view payment options for your registration process:! Electricity with no deposit, no late fees and no personal information is on!, return the bottom portion of the cooperative continues to grow, so does the for. You Go program, allowing you to make payments right from yourphone for a step-by-step tutorial on to... Of up to $ 30 towards your broadband buck an offer to make you smile SmartHub is fully integrated Berkeley! Allowing you to take steps to set up your online account be eligible for a monthly benefit up! Sign-Up for SmartHub dont see the temporary password email 24/7 Repair Line (. Us and speak to our Wizards Technical Support team program and Lifeline aspects of how you can now us! Out before I can register phone, through automatic bank draft complete the bank draft Authorization Form operating of... No deposit, no late fees and no monthly bill you would to... Which will allow you to pay your bill, it will only take a couple of.. Be happy to assist you with any questions all critical information is encrypted in every run!