It's incredibly unprofessional. The rest will win nothing. Theyre trying to get a payout for a ticket sale. That is what the graph should look like. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." For an optimal experience visit our site on another browser. I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. Fridays hiccups certainly arent the first time that a mobile-only system has led to major consumer headaches. Submit a complaint and get your issue resolved. See Answer. <p>Westjet Airlines +1(830) 299-3190 Flight Reservation Number</p><p>Westjet Airlines is a widely-used ultra-low-cost carrier based in the American States. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. I want to make sure that the graph is not accurate. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. MSG has a laser reading customer phones for entry into arena. When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets. Is this your company? No customer service number or chat available. However, not all the typical channels are available. You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) ", Hours later, Ticketmaster gave fans another update on Twitter, writing that "there has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale. FULL REIMBURSEMENT = TOTAL OF $1440.00. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps Ticketmaster is a large platform for buying and selling tickets to any kind of public event. Gift Cards Group Bookings Help. New comments cannot be posted and votes cannot be cast. Im going through the same issue! Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. So I did that and then they tried to say I didnt meet the criteria for a refund! The complaint has been investigated and resolved to the customers satisfaction. I purchased two tickets to a concert through TicketMaster. Seems to work for me with other big companies. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. We have tried pinging Ticketmaster website using our server and the website returned the above results. Ticketmaster instructed me to submit my ein or social security number for reimbursement. Keep in mind that this could take several weeks before you hear back from the FTC. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. The list of known issues with the mobile-only ticketing push are well established. Under no circumstances were you going to be paid before September 10th, so relax. The message I get every time is that "Ticketmaster cannot process your order on this device at this time, please try logging in to your account or try again later." I was to sell or transfer the tickets? Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. "Queues are moving and we are working to get fans through as quickly as possible," Ticketmaster wrote, adding that the time slot for West Coasters who want to get tickets has moved from 10 a.m. PT to 3 p.m. PT. The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. During the ticket buying process, your computer lost access to. I submitted both ein & soc sec # Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. #6: In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. Find the event you want to cancel. Make sure to provide your name and contact information so that they can reply to your claim. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. Ridiculously expensive fees. I got an email confirmation that my tickets were sold that morning (8/29). Tap the ticket. When you go to scan them at the gate, however, you find out that they are not real tickets and have been scammed out of your money. Server is down. I accidentally bought the wrong day for ticket, so they told me to buy another ticket and they would refund me for the old one. Enter the deposits in the boxes. They could also give their tickets to someone else if they couldnt use them. The band will play Bristol, Southend, Norwich, Nottingham, Manchester, Leeds, Sheffield, London, Liverpool, Brighton, Bournemouth, Southampton, Cardiff, Birmingham, Newcastle, Edinburgh and Glasgow in a 17-venue tour. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. They are not for me . Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. Please contact your bank for more information.". ComplaintsBoard.com is a leading complaint resolution website on the Internet. DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. Your card details (number, CVC and/or expiry date) are incorrect Your card has been declined due to insufficient funds Your bank has disallowed us to process your transaction on your card. Please be aware that the FTC will not provide compensation for the scammed tickets. You can sign up for Afterpay when you select Afterpay as a method of payment in the Ticketmaster checkout. We and dozens of other customers were denied entry. I have not received any reimbursement. International cards are also accepted on our desktop site. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. Can you please use your phone as Hotspot and try open the website ? The account has since been suspended. Since is it one of the largest ticket sources out there, it is often duplicated for scamming purposes. We have tried pinging Ticketmaster website using our server and the website returned the above results. Input Ticketmaster as the merchant. I dont think its ask him too much. They don't even have a number to call or someone to talk to about the issue. Last checked 1 hour 56 mins ago. Last year, fans of Olivia Rodrigo ended up disappointed after they said Ticketmasters technical difficulties kept them from buying the coveted tickets when they went on sale. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. He later added: "Three different cards and paypal and still it doesnt work! You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. This review was chosen algorithmically as the most valued customer feedback. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. They refuse to deposit the two small amounts. Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. You can't control the market and then treat customers this way. 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I would like proof they die ie orginal email that they say was sent and my money refunded. They eventually gave me a refund.. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. Music Sport Arts, Theatre & Comedy Family & Attractions. Desired outcome: If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. Swifties was also trending on Twitter. ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. Look for the Request a Refund link under Self Service. Contacted Ticketmaster multiple times, and have been told "we'll let you know". Upload any evidence you have and provide your e-signature. Swift's 2023 U.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles, has 52 concert dates (Swift recently added 17 dates to the original tour announcement). We have helped over 300,000 people with their problems. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. Last checked 19 mins ago. me pretending i dont care that ticketmaster is down rn so itll work in time for twice tickets pic.twitter.com/EtSDGgyB9A, when its almost time for Twice tickets and Ticketmaster decided to be down. 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Privacy Policy. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. Try tweeting at them over and over and over. One viewer said: "32DDD. Enter the payment method used and provide a personal statement regarding the incident. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. Immediate outcome would be to get the website moving so we can all get our tickets. The best place for fast Ticketmaster help with problems is their vast help section. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. 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