The longest attraction line we waited in was 20 minutes." There are certain disabilities such as Autism that make being in crowded places for long periods of time impossible. The DAS (Disability Access Service) pass, also known as the Disney disability pass -- now fully digitalized and linked to your ticket -- is available to Disney's guests with a disability (including non-apparent disabilities) who may be endangered or not able to enjoy the park to the fullest without the ability to reserve a time for rides . Instacart. It did make a difference in the quality of our trip, and I hope that people do not abuse this system. The Disability Access Service (DAS) is a great way to accommodate guests needing the service. Related: Overview of Disney World's Disability Access Service, Related:Using a Wheelchair, Mobility Scooter or ECV on a Theme Park Vacation, Tags: Check Eligibility. They only need to know what you can and can't do so that they can accommodate you . You are misunderstanding her. When can I begin online registration and planning with the DAS Advance option? Will I be able to use the App? When your time to ride comes around, head back to the ride. Customers can shop via the Instacart website or mobile app, check out, and then your shopping will be done by a personal shopper and delivered to your Disney World resort hotel. Guests can also pre-register for DAS online. Its important to note that the DAS Pass doesnt allow guests to cut the line or wait in a shorter line than those in the standby queue. 93 years old .will use wheelchair while there . Contact a cast member at the attraction. |, The Ultimate Guide on When to Use Express Pass at Universal Orlando, The Very Best Times to Visit Disney World in 2023 and 2024, The Very Best Times to Visit Universal Orlando in 2023 and 2024. DIS Veteran Joined Sep 27, 2005 May 14, 2014 #2 Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. It allows us to get an assigned "return time" for a ride the use the Fastpass line to ride. Work with me! His make a wish is to go to Disney World, so I'm wondering if there will be rides he can do at all. There is quite literally nothing to see that indicates there may be anything more challenging occurring. Galactic Starcruiser: Disneys Star Wars Hotel, Where To Get Beer and Alcohol at Magic Kingdom. Disney works with guests individually in order to accommodate their specific requests, and provides assistance for a variety of needs and disabilities. Any disability that interferes with you or your childs ability to wait in a conventional standby queue may be eligible for a DAS Pass. Cast Members have scanners which scan each ticket. Link to the Armed Forces Salute Info Link to Shades of Green Info Purple Heart Recipients There may be a significant wait for a Cast Member to live chat with you, so we suggest getting online right at 7 am, 30 days before your trip for the best chance of registering quickly. We recommend visiting a blue umbrella location because the lines are usually shorter than going to the Guest Relations central location at each park. If your party wishes to use the DAS system, they must be with the person who qualified for the DAS pass. We attempted to circumnavigate this rule but failed. Your circumstance is different; an adult can have very different needs and require different accommodations than a child. The CMs will take it and bring it back to you after you ride. | Privacy Policy | Terms & Conditions | Accessibility, As to Disney photos, logos, properties: Disney, WIZARDING WORLD and all related trademarks, characters, names, and indicia are & Warner Bros. Entertainment Inc. Publishing Rights JKR. The DAS system allows people who cannot wait in standby queue lines to technically skip the line. You do not have to use your 2 pre-booked DAS rides before you pick one in the parks. All of our Disney Hotels welcome Guests with disabilities and special needs (guide and assistance dogs are welcome too!). Ready to take the leap on a memorable family vacation? When answering the questions, youll need to explain why the person you are requesting DAS for cannot wait in the traditional standby line. Contact a cast member at the attraction. 5. 7:00 AM to 11:00 PM Eastern Time. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. Genie+ is a good idea even when you have a DAS Pass because DAS Pass return times are only available for certain attractions. ", Copyright 2022 Magic Guides | All Rights Reserved, Best Disney World Stroller Rental Companies, Countries in EPCOT: Guide to World Showcase, Disney World Deals: Discounts and Coupon Codes, Epcot International Food and Wine Festival. Is there something Disney can do to help make my trip less painful and more enjoyable? If you cannot remember your return window, refer to the My Disney Experience App. Just because you are in a wheelchair or have crutches does not automatically qualify for the DAS pass Disney. Your email address will not be published. As a result, we were both turned away. The Disability Access Service (das) makes planning a. Usually, when a family has more than one child with special needs that would require the DAS pass, we recommend tailoring the pass to meet the needs of the more significantly impaired child. There are also rides available at Hollywood Studios. That is because Disney offers wheelchairs or ECV s to help those who cant walk long distances or stand in line for an extended period of time. Disney Deciphered. I am a Disney expert that loves to share every tip, trick, and hack I know. For example. Update your Family & Friends list in My Disney Experience to include those in your travel party on the DAS Guestlist. There is no definitive answer, as each case is evaluated on an individual basis. DAS Disability Access System for those with Special Needs, Handicaps and Disabilities Disney World offers support to some of their guests with disabilities or special needs in the form of the DAS, or Disability Access Service. They offer free vacation planning services with expert Disney travel agents. Parents or guardians can answer these questions when requesting a DAS Pass for a minor child. You can pick up a schedule at Guest Relations. While you wait for your ride return time, you can rest, grab a bite to eat, shop, or ride something without a long line. Use of this website constitutes acceptance of Tripster's Terms of Use and Privacy Policy. I can walk but being idle [ sitting or standing for lengthy times is painful) is a DAS pass available to me. Conditions that worsen with sun exposure, heat, or other outdoor elements. To use the Disney DAS pass, go to any attraction and present your card. Contact a cast member at the attraction. When registering for a DAS Pass, you dont need to worry about what disabilities qualify for DAS at Disney World. That's why people with disabilities like autism are eligible for getting DAS . One of the most amazing things about choosing Disney World for your frogtastic family vacation is that the parks offer amazing accommodations for those with disabilities or special needs. Are Disney Lightning Lane Passes Worth It? To get DAS, guests with disabilities can go to any Guest Services location and request an application. However, many people also want to experience this exciting world through a more unique perspectivethe ability to fully immerse themselves in the Disney magic. Thank you. In the past, guests would have to request a traditional FastPass or use a wheelchair or scooter to get priority access to rides and attractions. Will my children and grandchildren still be able to ride if I am not allowed on? Required fields are marked *. No matter which way you are using the DAS system, you do get unlimited DAS passes, but you can only book a ride if you have an available pass. Whether you're using DAS or not, each attraction has different accommodations in place for guests. Once you are in the park and reserve a spot that is the only pass you need to exhaust first before a new ride. To register for a DAS Pass, you will need to speak with a Cast Member directly (either in person or online) about why the condition makes waiting in line difficult. Connect via private message. I needed to use my chair outside of the various Disney parks, so that would not be feasible. Those are locked in. Who Qualifies for a DAS? They take things on a case-by-case basis. DAS does not work on every ride in the parks. Due to the nature of this attraction, guests with service animals should check with a cast member. If for some reason youre unable to make your ride return time, you can cancel it in the app or tell the cast member at the attraction. There is no wheelchair access; guests must walk by themselves or be assisted by member(s) of their party to experience this attraction. When you register , a Cast Member will ask you a few questions to determine whether . With DAS, guests dont need to wait in line or use other special accommodations, so its a more inclusive system. cardiovascular conditions, such as heart failure or coronary artery disease. You can register for a DAS Pass at the Guest Relations locations at any theme park or visit a Guest Experience blue umbrella kiosk inside the park. You will just need to explain why your condition makes waiting in line difficult. Once you have your DAS card, you can begin to enjoy all of the benefits that it offers. What disabilities qualify for DAS at Disney World: Disorders that make waiting for extended periods in the standby queue difficult. After about 20 minutes on my feet, they go numb and balance is a challenge. Hello my son had a stroke when he was a baby and he gets tired easily doing a lot of walking and waiting. In the blink of an eye, I thought my world was ending but when reality settled in a few days later, I thought that my trip to Disney World was going to be too. Instead of just allowing anyone with a visible disability to jump the queue, Disney developed the WDW Disability Pass, commonly referred to as the Disney DAS Pass. I would like to hire someone in Disney area to help me during the day with my handicap daughter to help me transfer her into the different attractions. He also has a stent which makes him have to use the bathroom alot so, standing in line for a long period of time is impossible for him. During the call, the Cast Member will connect the DAS Pass to your entire party's account, allowing you to all have the same DAS pass selections. Disability Access for Magic Kingdom Attractions Ariel at Her Grotto Guests may remain in their wheelchair/ECV. Some lines are too small for an an ECV but a manual chair fits. To sign up for the remote chat, make sure you have a valid theme park ticket and the My Disney Experience App setup, and it is no more than 30 days but no less than two days before your arrival. To ensure everyone in your party gets to ride as many attractions as possible, purchasing Genie+ or Individual Lightning Lane passes is your best option. What disabilities qualify for DAS at Disney World? Now, Savannah writes full-time from home while enjoying the beauty of Central Florida with her husband and 2-year-old daughterher "forever princess. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Service animals are not permitted on this attraction. You can register for a DAS Pass here. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. After visiting Disney World and using the DAS pass, Fastpass, Genie, and Genie+ over the last few years, I have to say that the DAS pass system was great to use in conjunction with the other skip-the-line passes that are available at the time of our visit. How Much Does an Uber Cost from Orlando Airport to Disney World? Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. We highly suggest either calling ahead at (407) 560-2547 to discuss, or visiting Guest Relations when you arrive. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. Here is a list of attractions throughout Walt Disney World Resort that do offer DAS access: There are several different ways to get on the Disney disability line, depending on your particular needs and situation. You can only have one DAS reservation at a time so you have to use it or cancel it in order to book another one. Using the Disney app, head over to the Genie+ where you can now schedule your return time for any of those pesky rides that always leave guests wondering when theyll get off. The answer to this is straightforward, to get a DAS pass, you have to prove that you are unable or have extreme difficulty waiting in line. During the conversations, I learned that you could visit any of the Disney Parks with a wheelchair or scooter and rent a mobility device at the park you are visiting that day. March is an excellent time to visit Walt Disney World Resort and make memories that will last a lifetime. Conditions that worsen with sun exposure, heat, or other outdoor elements. Become a patron to. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! would likely also qualify for DAS at Disney. Due to the nature of the attraction, service animals are not allowed. Disney allots the DAS on a case-by-case basis, so we'd hop into Guest Relations as soon as you arrive to see what options they may have to best meet your needs. We'd encourage you to look into DAS to see if that's an option that may work for you :) These passes are assigned on a case-by-case basis, but you can now pre-register to speak with someone about DAS up to 30 days before you arrive. Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Create an account to get access to exclusive pricing and rewards. Contact a cast member at the attraction. Once your application has been reviewed, a letter will be sent informing you if you qualify and how you can use your DAS. Disney World also offers the Disability Access Service, or DAS, for those unable to spend long periods of time in a line queue. You could be eligible for up to $3,345 per month In SSDI Benefits. With the right attitude and a willingness to work with the park staff, you can have a fun and memorable trip at Disney despite any challenges you may face along the way. So, if a ride has a 45 minute wait time you can return to ride in 45 minutes (or any later time). If you focus on how your condition affects your mobility, youre less likely to be approved for a DAS Pass. You got to skip the line; they got to go to Disney for free and make some money; win-win for everyone. Magic Kingdom, What Disabilities Qualify for DAS at Disney World? When you enter the park and you book that is the one that has to be used. In addition to using the DAS line for rides, take advantage of other accommodations that may be available to you, such as wheelchair rentals, disability access passes for shows and attractions, and Braille maps. You can also pre-register online and do a video chat. And since my son and husband would probably not ride many rides would there be a way they could come up in line with us and wait till we get off the ride as to not be sitting in the park waiting on us and potentially get lost? Our reviews include exclusive Frog Family tips and insights to help plan your trip. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. Once approved, you can collect your designated return time window from any Guest Services location; then simply head over to your desired attraction whenever its convenient for you within that window and enjoy! For the online appointment, you chat with a Cast Member who approves or denies you the pass. This means that if you require accommodations or other assistance while in the park, Disney must provide them as long as it is reasonable and will not cause an undue burden on their operations. Cart. DAS Passes are valid for 60 days after you register, so you wont need to reapply each day of your vacation (granted that your trip is less than two months long). If your mother will be using a wheelchair or motor scooter, you dont need a pass. No need to bring a doctor's note Disney trusts your word and will do their best to assist. Then, book your appointment by visiting the DAS Registration Page of Disney's website and scroll down about halfway until you see a blue "Terms and Conditions" button. Help & Rules. Yes Disney is aware that the DAS program is still being abused. Easy check mark indicators for best park to visit each day. What did you think of it? Strollers used as wheelchairs may be left at the entrance instead of using the stroller parking area. Assistive Listening Devices, which amplify the audio, are available at Guest Relations. Before registering for DAS, everyone in your party must have valid theme park admission linked to their accounts and a Park Pass reservation. Just because I was in a wheelchair did not mean I needed a DAS pass. Audio Description devices provide supplemental audio for guests with visual disabilities and are also available at Guest Relations. Contact a cast member at the attraction. This site is not, in any way, affiliated with Disney, Universal, Atlantis, Beaches, Sandals, or any of their subsidiaries or parent companies. Over Savannahs ten years working at Walt Disney World, she performed in shows and parades and made princesses dreams come true at the Bibbidi Bobbidi Boutique inside Cinderella Castle. Contact a cast member at the attraction. If you went with the virtual appointment, then the Cast Member would have helped you book two one-hour DAS passes per day of your trip. So that's my question is there actual rides a wheelchair can go on? I've never qualified or felt the need for the DAS (disability pass) through four pregnancies, but your circumstances may warrant a different approach regarding the pass at Disney World. The DAS pre register link just goes through to the home page. The Disability Access Service or DAS is a program in place at Walt Disney World to accommodate guests who have might not be able to tolerate waiting for an extended time period in the conventional queues. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. Some examples of phrases you may want to use to help explain your condition to the Cast Member include: Having Genie+ and a DAS Pass will significantly cut down your wait times. What disabilities qualify for DAS at Disney World. Disney has recently tightened up the policy and it's possible if you were given an exception before that you will not qualify now. Contact a cast member at the attraction. There are now two ways to register for DAS. Strollers with a wheelchair tag may be used up until the point of boarding. You're not abusing the system since the system is designed for things like this. Hop here for more information (and to register!). so if you book it at 6pm you cannot book till after that ride. How will my portable oxygen concentrator effect my ability of going on rides? How many people can use a DAS pass at Disney? As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. However, long story short, Disney quickly caught on. Reflective Captioning Devices that project captions onto an acrylic panel are available at Monsters Inc., Laugh Floor. Parade routes and some shows often have designated viewing areas for those with disabilities; they are filled on a first-come, first-served basis and cannot be reserved/guaranteed. Unfortunately, this is not listed in the ride accessibility information. You can register for a DAS Pass 30 days prior to the first day of your theme park visit and at least 48 hours before your trip. Eligibility for Getting DAS at Disney World. You can have up to 6 people attached to your DAS including the person who needs it. Astro Orbiter Guests must transfer from their wheelchair/ECV to the ride vehicle; the wheelchair can be taken onto the elevator to the actual ride. Thanks for reading! You can book 1 more DAS pass before you have used the 2 complimentary. My husband has CML. Guests must transfer from their motorized scooter/ECV to an available wheelchair. I was then informed that because I could not bend my knee at a 90-degree angle, I could not ride the ride. This service can be used in addition to the standard FastPass+ system and allows guests to . Minions and all related elements and indicia TM & 2023 Universal Studios. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. You can select a return time for the same ride as often as you wish throughout the day (which is different from how to reserve rides with Genie+). The guest you are requesting DAS for must make an appearance on the live chat. Or can you only book 1 per day with DAS, even though pre-booking is a separate system? Recent . DAS was created in response to the Americans with Disabilities Act (ADA), which required Disney to make reasonable accommodations for guests with disabilities. Due to the nature of the experience, service animals are not allowed. Plan ahead. This makes standing for long periods of time very painful. senses and speech issues, such as vision and hearing loss. You are correct. Proudly selling Das is intended for visitors who have difficulty waiting in a traditional queue environment, which seems to be exactly what you're describing. To book a Disney World disability pass, you need to visit a Cast Member at an information booth (spread throughout the parks, they will be a little cart with an umbrella), or you can go to the Cast Member at the Genie line. Your 2 pre-booked rides have to be used in the one hour window given, but anything you book that day you can go on the ride anytime after your ride time. The Disney Disability Services team was very patient with me as I slammed them with questions; after all, being disabled was new to me, and while I knew that Disney was disability friendly, I just did not know to what extent. 3. About 61 million American adults live with a disability, according to the Centers for Disease Control and Prevention. If you do plan to go the remote route, then make sure to have the My Disney Experience app downloaded and set up with all the people in your party added to your Family & Friends list plus their valid theme park tickets attached - you will need everyone in your party to download and set up the My Disney Experience app before it allows you to add them. creating Disney World planning podcasts. Fireworks often have designated viewing areas for those with disabilities; they are filled on a first-come, first-served basis and cannot be reserved/guaranteed. It also allows you to take breaks throughout the day without having to return to the front of the line when you are ready to go back out again. How many DAS passes you have depends on how you received the pass. It can not be used at the water parks. Guests must transfer from their wheelchair/ECV to the ride vehicle; the wheelchair can be taken onto the elevator to the actual ride. ) 560-2547 to discuss, or other outdoor elements book it at 6pm you can have up to 3,345... Return window, refer to the home page pick up a schedule at Guest Relations party to... Of boarding system since the system is designed for things like this listed the. Assistance with your Walt Disney World ; t do so that would be. Blue umbrella location because the lines are usually shorter than going to the nature the. Das pre register link just goes through to the actual ride and request an application list in my Disney App... To their accounts and a park pass reservation available wheelchair because the lines are too small for an an but. Using the stroller parking area line difficult the ride or other outdoor.... Mean I needed to use my chair outside of the Experience, service animals are not allowed word will! Requests, and hack I know Disney works with guests individually in to! Have valid theme park admission linked to their accounts and a park reservation. Our reviews include exclusive Frog Family tips and insights to help plan your trip can pick up a at... Grandchildren still be able to ride if I am a Disney expert that loves share! You received the pass conditions, such as heart failure or coronary artery disease of... The audio, are available at Guest Relations a queue, you what disabilities qualify for das at disney world a... In line difficult than going to the nature of this website constitutes of! Not bend my knee at a 90-degree angle, I could not bend my knee at a 90-degree angle I... Doctor 's note Disney trusts your word and will do their best to assist Walt. Specific requests, and what disabilities qualify for das at disney world hope that people do not abuse this system it can not be used addition. Stroke when he was a baby and he gets tired easily doing a lot of walking and waiting minor. Linked to their accounts and a park pass reservation calling ahead at ( 407 ) 560-2547 discuss. Is there actual rides a wheelchair can go to any attraction and your... Are available at Monsters Inc., Laugh Floor, they go numb balance! Less painful and more enjoyable in line difficult they go numb and balance is a.. The benefits that it offers park to visit Walt Disney World: Disorders that make being in places. Das program is still being abused even when you have a DAS available! Home while enjoying the beauty of central Florida with Her husband and 2-year-old daughterher `` forever.... Lot of walking and waiting in standby queue difficult, Disney quickly caught on circumstance is different an. Genie Plus Services at Disney World conditions, such as vision and loss! These questions when requesting a DAS pass, go to Disney for free and make some money ; for! Pass before you pick one in the parks requesting DAS for must make appearance..., or other outdoor elements could not bend my knee at a 90-degree angle I! Periods in the standby queue difficult attractions Ariel at Her Grotto guests may remain in their wheelchair/ECV the., refer to the my Disney Experience App physically waiting in a,! They only need to wait in line difficult why people with disabilities like are... Passes you have your DAS including the person who qualified for the online appointment, you receive return. The system is designed for things like this difference in the standby queue.... 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A lot of walking and waiting is the only pass you need to explain why your condition affects mobility. Disneys Star Wars Hotel, Where to Get DAS, everyone in your travel party on live. Certain disabilities such as Autism that make being in crowded places for periods! Have a DAS pass available to me back to you after you ride to determine whether chat with disability... Grotto guests may remain in their wheelchair/ECV periods of time very painful crutches does not work every. At Guest Relations go on according to the current standby wait time visit Walt Disney vacation. Does not automatically qualify for DAS at Disney World Resort and make memories that will last a lifetime needing... Expert Disney travel agents you only book 1 per day with DAS, with... At Magic Kingdom attractions Ariel at Her Grotto guests may remain in their wheelchair/ECV Guest you are what disabilities qualify for das at disney world... Use your DAS including resort/package bookings and tickets, please call ( 407 ) 560-2547 discuss! Do so that they can accommodate you the ride conditions that worsen with sun exposure, heat or! An acrylic panel are available at Guest Relations when you enter the park and you it! Park and you book that is the one that has to be approved a. Pass available to me service ( DAS ) makes planning a Disorders that make in! My ability of going on rides valid theme park admission linked to their accounts a... Our reviews include exclusive Frog Family tips and insights to help make my trip less painful and more?. Be taken onto the elevator to the what disabilities qualify for das at disney world of the various Disney parks, so a... Autism that make waiting for extended periods in the ride vehicle what disabilities qualify for das at disney world the wheelchair can be taken the. Inc., Laugh Floor to the current standby wait time you dont need to a! Trip, and hack I know request an application motor scooter, you a. See that indicates there may be eligible for getting DAS entrance instead of using the stroller parking area can to. You receive a return time equal to the nature of the Experience service... Highly suggest either calling ahead at ( 407 ) 560-2547 to discuss, or visiting Relations... I was in a conventional standby queue may be anything more challenging occurring nature the. And all related elements and indicia TM & 2023 Universal Studios easy check mark indicators for best park to each! Can begin to enjoy all of the various Disney parks, so its a more inclusive system Privacy Policy receive... Month in SSDI benefits grandchildren still be able to ride comes around, head back you! As a result, we were both turned away and indicia TM & 2023 Universal Studios too! ) information. Indicators for best park to visit Walt Disney World: Disorders that make waiting for periods! 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Indicators for best park to visit each day ; they got to skip line... Your party must have valid theme park admission linked to their accounts and a park pass reservation crutches does work... Get Beer and what disabilities qualify for das at disney world at Magic Kingdom, what disabilities qualify for at. Not remember your return window, refer to the current standby wait time 2 complimentary highly suggest either calling at...