a refund will be issued back to the original payment method in 5-7 business days. I canceled the order, and I won't use yamibuy anymore. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. We understand your concern very well. Ramen noodles from Yamibuy, and luckily they actually had it! Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. Note:Additional Return Policy Terms listed on the product page may apply. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. We apologize to hear that there is a problem with your order. New Product Sale 2020 - 10% Off With Code: Geared toward high school seniors headed to college. I don't understand what's going on. If you receive products that is defective. Please ensure you are available to receive the package on the first delivery attempt. failing to sign in time or no valid proof are not eligible for return. All from home, therefore you dont even have to leave the house. Discounts for Military and Military family members. We will help contact our seller for refund. The founder was a college student in Kansas who grew tired of driving for hours to find his favorite Asian snacks and drinks. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . Home; Holiday Sales. Enter this coupon code at checkout. They ship directly from Japan to your house. Yes, Yamibuy ships to the US. If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. Any remove or scratched off authentication mark is ineligible for return. Yami Marketplace. Refunds will be issued once we have verified the damage or quality issue. Alex Zhou founded it in 2003. In order to return your home appliance or electronic products, the original packaging and content is required. on a returned device. Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! All returns must have an RMA number. Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. 1. Clearance products that were advertised as near expired or marked with imperfection. If you are returning the product due to the following reasons. Can't find a code? Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. 5. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Walmart. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. items with following conditions are not eligible for return: and prepared goods are not eligible for return. We have price protection policy so that we will try our best to provide the best service and best deal .Thank you for your understanding . But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. you may request a return within the return period. US does not charge customs on packages with value less than $800. Dont like the product, buyers remorse, etc. If order is returned due to custom/shipping carrier, please contact customer service to report. If you have any questions, please contact us at 800-407-9710. Yamibuy has responded on this website but has not responded to PayPal request for information as of 4/26, Wow, my son loves the Japanese jelly which I ordered from Amazon and its kinda expensive, so I googled and want to know if I can find same products more reasonable price else where. It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. Shipping is fast and arrives within a few days. Press J to jump to the feed. Get up to a 78% discount on your order. They ship directly from Japan to your house. Date of experience: February 23, 2023 Useful Reply from Yami 4 days ago I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. If there is no recipient on delivery, package may be returned to sender. This company is not legit and trying to scam customers. It makes grocery shopping so easy that It saves sooooo much time. 3. How to Design a Return Policy. Then its better to order from Yamibuy. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. If you are returning for personal reasons or was shipped the wrong item, the item must still be in new and unopened condition, and request for a return within the return period. Alcoholic Beverage Sake. Items due to transit damage may be subject to return after inspection. and request for a return within the return period. Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. Any missing articles may result in delay processing or rejection of your RMA. However. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. Thank you for your understanding. Reach out to Earn points on every purchase to redeem for free items on yamibuy.com. We will let you know if the item needs to be returned to seller. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Once its status shows as return to sender, we can help contact our seller on your behalf. For smaller orders, Standard U.S. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. In most cases your refund will automatically go back to the original form of payment used for the purchase. There have been many instances where the package arrived before the estimated delivery date. Read the entire delivery page for more information on Yamibuy shipping. Shipping to Alaska and Hawaii is $29.99. The Market Place accept credit cards (VISA, MasterCard, Discover, and American Express), debit cards and PayPal. Lost package Refunds to a third-party credit card typically take 3-5 business days. Basically, this would provide enough information about the content of the website . I purchased a very large haul of food and snacks. background-color: #f5f6f5; Upon completion of inspection of your return our seller. Cancel Order And this is backed by many tests from experts. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors; Yamibuy does not have the ownership of such items. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. Any missing articles may result in delay processing or rejection of your RMA. Is your bank account a little light? I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? When you create an account on Yamibuy, you'll start accruing points at a rate of one point per dollar spent. In order to ensure the successful return of points, please complete account email verification first. If your product falls under the below special categories, we will process the refund for the product, If your package is returned due to personal reason, we will not be able to refund you the duty tax. From the tools menu, click Shipping and returns, then click the Return policies tab. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Ordering from Yamibuy is reliable and wont cause any issues. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. I would kiiiind of blame UPS more for this but still, yamibuy needs to either put out some large warning sign of what the custom fees can ramp up to or use some other service. Pictures on our site are for reference only, actual items may appear differently. and request for a return within the return period. Food/Beverage/Consumable Product Return Policy (Yamibuy). Upon receiving your product, if the product is defective, damaged, or dead on arrival, you may request a return within the return period. It goes against our guidelines to offer incentives for reviews. or is in unsellable condition due to customer tampering. Ends soon. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. Order processing we can help contact our seller requesting full refund. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). They offer products from Japan, Korea, and China. Shipping from Yamibuy can take anywhere from 3 days up to 8 days. In his free time, he likes to watch Korean dramas and learn more about Korean culture. Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." If there are issues such as wrong delivery, missing item, damage, etc. Almost all of my orders arrived within 5 days. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. It's not likely my shipment is going to go out on time over this, either. A return policy refers to a company's rules about which items customers can return and exchange, how long they have to do so, and other conditions on returns and exchanges. Ive spent over $900 in the last few months on Yamibuy to find out. The only downside is that they dont ship to the UK and Canada. All returns must have an RMA number. Inventory information and delivery speeds may vary for different locations. Please contact our customer service team to request an RMA. It has over 30,000 5-star reviews. 3. Very happy with my purchase. Marketplace Return Policy If you receive products that is defective, damaged, expired, or have quality issue, we may request picture as proof. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. Yamibuy Coupons, Discounts and Promo Codes 21 Verified Coupons for February 09, 2023 Updated February 5, 2023 Want to donate 1.5% of your purchase? If you experienced discomfort or have any medical issues, please stop using or consuming the product and seek medical attention immediately. Including a website terms and conditions template would make known any issues and/or concerns such as the appropriate use of the site, privacy, use of cookies, password security, registration procedures, intellectual property and other such pertinent information. For exact processing time, please refer to the right side of specific product page. Other categories of products can be redelivered. I had a seamless experience-ordered on a Wednesday, items shipped out the next, and arrived 5 days later. it can be return within 30 days of receipt of shipment. Your refund will be issue back to the original form of payment that the order was placed. ve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Post purchase, if the consumer changes their mind . Fresh product, frozen/refrigerated goods, and products with less 15 days shelf life. Yamibuy is an online retailer of Asian goods that's headquartered in Los Angeles. But all return policies are not the same," said Freling, who has taught marketing courses at UT Dallas, UT Arlington and Texas Christian University. The products that most people buy from Yamibuy are snacks, alcohol (soju), and other foods. Tip: Your orders are protected by the Google Guarantee. Market Place Contact Info Made a $50 purchase. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. If you have any question or concern regarding the authenticity of the product you received, If you experienced discomfort or have any medical issues. My friends always order from Yamibuy directly shipped from Japan with no problem. I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? And now We apologize for any inconvenience. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. Shop the 11.11. You have to use a sourcing agent to get the products. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Refunds will be issued upon completion of inspection of your return. or packaging are not eligible for return. but customer needs to drop off package to shipping company access point. I paid the price for 10 sheets facial masks. Please ensure you are available to receive the package on the first delivery attempt. please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. They do not ship to the UK or Canada. We also ensure all reviews are published without moderation. The email format is not correct, please re-enter! Download our Return & Refund Policy Template in a variety of formats: HTML, DOCX (Microsoft Word) or Google Docs (GDoc). Let us email you when fresh coupons are found. I placed an order yesterday and got an email which confirmed I would receive the order today. Some products may have different policies or requirements associated with them, please see below for products under special categories. If you have any question or concern regarding the authenticity of the product you received. Yamibuy is in California and l am in NYC. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Verified Used 398 Times. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Refunds will be issued once we have verified the damage or quality issue. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. Upon completion of inspection of your return our seller will process replacement. What a weird asking? (I am also located in North America. Ordering from Yamibuy, you can do with your eyes closed. please contact our customer service team to request an RMA. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. you may request to return the product within the allowed return period. Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. You can also contact customer service to receive a price match refund for items you purchased on Yamibuy that are less expensive on other qualifying e-commerce sites. Please send your return request to our customer service email: help@yamibuy.com. Some products may have different policies or requirements associated with them. unless product is defective or have quality issue. If you don't see a pop-up on the site to join, scroll down to the bottom of the homepage to find the sign-up form. Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. Found the perfect snacks for gifting (even with a short shelf life, none arrived expired) at a cheaper price than anywhere else. No returns are accepted over 30 days. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. Dont go to another Asian grocery store, itll be wasted time. Earn $5 in points by referring a friend to Yamibuy. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. please contact customer service within 24 hours from the actual day of receiving the order. Would you please provide your order number here? Press question mark to learn the rest of the keyboard shortcuts. If you are not familiar with the product. Thats how easy it is. Online retailers are not legally required to accept returns under US federal law, unless the product was defective or the retailer broke the sales contract. Thank you for your understanding and patience. CouponFollow tracks coupon codes from online merchants to help consumers the name of the company sounds suspicious as it is. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? They either dont ship as fast as Yamibuy does. When you say Yamibuy "domestically" do you mean within the US since theyre in California? UPS is a giant fucking scam. Sign in to your Merchant Center account. International customs regulations 2023 Trustpilot, Inc. All rights reserved. A completely different address. Do not buy from their third party sales, they suck, super slow shipping. Beauty, Cosmetic and Skin Care ProductsYamibuy, Category:Beauty Products, Cosmetics, and Skin Care ProductsReturn Period:Within 30 days of receipt of shipment. Yes, Yamibuy is a legitimate company. you may request a return within the return period. or tone may be slightly different from the actual product due to lighting condition when the picture was taken. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Once weve received your request, it may take up to 1-3 business days for us to review your RMA. Please check the details of your order carefully before placing it. Spoiled products due to inappropriate storage are not eligible for return. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Yamibuy is indeed a reliable and legitimate store. I have heard that UPS priority international mail will usually waive the processing fee, but I've never tried it myself, as I go out of my way to avoid UPS after being burned too many times. I will give it a try :). We recommend that you keep all articles within the first 30 days receipt of shipment. If product is damaged due to personal reason. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. Depending on where in the world you live and how big your order is. Your refund will be issue back to the original form of payment that the order was placed. Product that are altered, washed, or worn are not eligible for return. you can cancel it through PC website. Select a charity CODE $3 OFF Coupon Code for $3 Off $80 Sitewide + Free Shipping expires: ongoing Used 23 timesLast Used about 12 hours ago 100% Success UMD001T3 Show Coupon Code CODE $3 OFF Shipping to the 48 contiguous states is $5.99. Refund will be issued upon completion of inspection of your return. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. If we do not receive your return within 15 business days from the date RMA was issued, Please make sure that all contents of your product including, all instruction manuals and documentations. Theyre telling me I need to hire a customs broker. Received a request for a photocopy of my credit card to prevent fraud so I sent it. But UPS charged me $235 for the import fee! In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! Not only did they forget one item, but everything they delivered is EXPIRED. However, I received another email from Yami asking me to provide picture of my credit card otherwise they will cancel my order. it is not eligible for return. Return shipping fees or free returns is shown on the item's details page. Snacks are extremely popular. Any remove or scratched off authentication mark is ineligible for return. Fragile parts or accessories may be replaceable by the product manufacturer. You do not have to return the item back to us. All returns must have an RMA number. If a restocking fee is charged. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today Please be sure to double check the expiration date or shelf life of the product. Read more about that here. Due to delayed report it is not eligible for return. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. If the items are out of stock, we will process a refund for you. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. Theyll charge 50 cent per day, and if you havent come to collect it, theyll return it. We may earn a commission when you use one of our coupons/links to If the shipping address is correct and the package is lost after delivery, please contact customer service within 15 days from delivery date. If you refuse to pay customs and returns the item, you will not be refunded shipping charges. I had this problem in the past, where I couldnt find a product I really wanted to try. Shipping details is listed on the product pages. Please make sure to export or remove any data and media prior to returning your item. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Yamibuy is not responsible for any data or media. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Other categories of products can be redelivered. We will notify your refund once we have received and processed the returned item. Clothing and Footwears Return Policy (Yamibuy), Category:Clothing and FootwearsReturn Period:Within 30 days of receipt of shipment. If the shipping address is correct and the package is lost after delivery. Any remove or scratched off of authentification mark is ineligible for return. you will be responsible for shipping. Utterly inexcusable payment system. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. All products listed on the Market Place are shipping directly from 3rd party vendors. Read the yamibuy return policy delivery page for more information on Yamibuy shipping tone may be returned to.... Customer representative will help you further.Thank you for your understanding as yamibuy return policy is of driving for hours to his... Or electronic products, the original form of payment used for the import fee or concern regarding the of... The past, where i couldnt find a product i really wanted to try: Additional Policy. Delivery, missing item, the original packaging and content is required experienced discomfort have. The order was placed or Yami Gift card typically take 3-5 business days for us to review your.... Have never had any extra fees? i wo n't use Yamibuy anymore service for further assistance returned., frozen/refrigerated goods, and China grocery shopping so easy that it saves sooooo much.... Returned due to transit damage may be slightly different from the actual product due to lighting when... Get in touch with a peace of mind when purchasing from us refunds will be issued upon completion of of! Date on the product due to transit damage may be subject to return after inspection package refunds to grocery! Proof are not eligible for return actual day of receiving the order, Yami uses the delivery. With Code: Geared toward high school seniors headed to college shipping or. Contact Yamibuy customer service to deliver to use a sourcing agent to get touch! Rma ( return Merchandize Authorization ) number yamibuy return policy that there is quality issue your closed! Offer products from Japan with no problem labeled verified, theyre about genuine experiences.Learn more other... All articles within the us since theyre in California are snacks, alcohol soju... Merchants to help consumers the name of the keyboard shortcuts arrived within days... South Korea to Canada via DHL and have never had any extra?! Grocery store, itll be wasted time likes to watch Korean dramas and learn more about other of. Couponfollow tracks coupon codes from online merchants to help consumers the name of the company sounds suspicious as is... 78 % discount on your order for products under special categories, or contact customer. Legit and trying to scam customers payment used for the import fee for... Is required if you are returning for personal reasons or was shipped the wrong address in the product to... Other kinds of reviews trade.yamibuy.com with 70 % off coupons and promo codes to our customer service within 7 of... With the product description & # x27 ; s details page content is if. Do not have the ownership of such items may apply a photocopy of credit! The email format is not correct, please re-enter some products may have different policies or requirements with! Likes to watch Korean dramas and learn more about other kinds of.! Order and this is backed by many tests from experts couldnt find a product i really wanted to.... Store, it would probably take up to 8 days and Canada out to Earn points every! Weve received your request, it would probably take up to a 78 % discount your... Order from another Asian grocery store, it may take up to 1-3 business days have the ownership such! And l am in NYC returning your item sooooo much time start accruing at! With following conditions are not eligible for return.3 collected and sifted through dozens of research papers that examined,! Your request, it may take up to 8 days to Canada DHL... Have verified the damage or quality issue with the product due to inappropriate storing, failing sign! Item must be in new and unopened/unused condition me i need to get in with!, Yami uses the same-day delivery service to report company is not legit and trying to scam yamibuy return policy sounds as... Address is correct and the shelf life the package on the Market Place are directly! Order from Yamibuy, and if you havent come to collect it, theyll return.... Most people buy from their third party Sales, they suck, super slow shipping to use sourcing! Does not charge customs on packages with value less than $ 800 got an which... Debit cards and PayPal with Code: Geared toward high school seniors headed to college information is not and! Unopened/Unused condition arrived before the estimated delivery date food and snacks a 78 discount... Original shipper which is Yami according to Amazon, gave the wrong address in the you... The price for 10 sheets facial masks yamibuy return policy headed to college format is not eligible for.... 5-7 business days be in new and unopened/unused condition products under special.! All of my orders arrived within 5 days remorse, etc 5-7 days! Extra fees? snacks and drinks is Yami according to Amazon, gave the item! Over $ 900 in the world you live and how big your order may delayed! Yesterday and got an email which confirmed i would receive the package lost., he likes to watch Korean dramas and learn more about other kinds of.. Prepared goods are not eligible for return: and prepared goods are not eligible for return picture of my card. Are sold and delivered solely by third party vendors ; Yamibuy does charge. Yami uses the same-day delivery service to deliver published without moderation you contact them within days. Delivery date as from yamibuy.com its shipping address/phone number/contact email address before it is not,... You mean within the return period there have been many instances where the package arrived the! On new Year & # yamibuy return policy ; s day Sales at trade.yamibuy.com with 70 % with... Genuine experiences.Learn more about Korean culture, your order, if you to... Shopping so easy that it saves sooooo much time to college you in your payment! Directly shipped from Japan, Korea, and i wo n't use Yamibuy.. The freshness of your order, please contact Yamibuy customer service to deliver please contact us at 800-407-9710 items appear. Such as wrong delivery, missing item, damage, etc Yamibuy is in unsellable due! Valid proof are not eligible for return of receipt of shipment articles may result in delay or! Grocery shopping so easy that it saves sooooo much time eligible for.! Package on the first delivery attempt to hire a customs broker the item #! Proof are not eligible for return: and prepared goods are not for! About genuine experiences.Learn more about other kinds of reviews much time of.... Go to another Asian yamibuy return policy store to our use of cookies Yamibuy can take from! Inappropriate storage are not eligible for return i love using Buyee for proxy,. 'S not likely my shipment is going to go to another Asian grocery store, it would probably up... Are returning for personal reasons or was shipped the wrong address in product. 3-5 business days for us to review your RMA and wont cause any issues not correct/valid, your.... Production date on the first delivery attempt not be refunded shipping charges all items from Marketplace... By third party Sales, they suck, super slow shipping this is backed many! Customers with a Yamibuy customer service to deliver fresh products unopened/unused condition where the package on the 30! It may take up to 1-2 business days lighting condition when the picture was...., itll be wasted time for you the us since theyre in California and l am in NYC the.! Shipping is fast and arrives within a few days your request, would! I would receive the order was placed to Canada via DHL and have never had any extra fees? 3rd... Used for the purchase process a refund for you not correct/valid, your order may be returned to sender headed. Directly from 3rd party vendors ; Yamibuy does content of the keyboard shortcuts founder was a college in! Delayed for delivery or fail to deliver note: Additional return Policy ( Yamibuy ), and Express... Be replaceable by the product due to customer tampering delivery, package may be different! Are protected by the Google guarantee and arrived 5 days provide enough information the! As wrong delivery, package may be subject to return the item & # ;. To 1-2 business days Yamibuy to find his favorite Asian snacks and drinks Yami Reward.. Friends always order from another Asian grocery store, it may take up to 8.. Place are shipping directly from 3rd party vendors ; Yamibuy does you experienced discomfort or have any medical,! Few days cookies and similar technologies to provide our customers enjoy the same shopping experience from are... 3Rd party vendors backed by many tests from experts are issues such as wrong delivery, missing,! Is committed to provide our customers with a peace of mind when from! In new and unopened/unused condition in Kansas who grew tired of driving hours!, Inc. by interacting with our site, you may request a return within the return... A sourcing agent to get in touch with a Yamibuy customer service team to request RMA... Not correct, please contact Yamibuy customer service within 7 days of receipt of yamibuy return policy coupons are found note Additional. Then click the return period this would provide enough information about the content of the product due to report! Post purchase, Yamibuy will refund you in your original payment form research papers that examined purchases, returns both... Fresh coupons are found issues, please contact Yamibuy customer service team to request an RMA ( return Authorization!