cadillac srx headlight reimbursement form 2020

GM must be directed to correct the problem. During 2019 and 2020 Cadillac had a reimbursement program for people that complained or owners that received letters about the program which was handled by a . I bought a 2015 SRX 11 weeks ago. Message. I dont A class action lawsuit says that the headlights on 2010-2015 Cadillac SRX vehicles possess a defect that causes them to fail unexpectedly and prematurely. Click Change Settings if you want to tailor the use of your cookies. Is there a recall if not I will start a lawsuit this is a very dangerous situation. how do I make a claim? Sign me up. I have a 2010 Cadillac SRX. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement My car I pay for on time is unsafe to drive at night due to faulty low beam lights I drive a distance on a very buy two way road which means I run the risk of either blinding on coming traffic with high beams so I can actually see the road or risking driving with low beams and no one can see me ! Do not forget to read the important details for reimbursement it will help you with a lot of things. Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. Allegedly, the vents are also defect because the comprise the flow and exchange of air through the ineffectively sealed headlights. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. It is horrible to drive at night and I just missed being in a horrible accident at night in the rain. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I received a ticket I had to fight in court. Len, Alex Luft Im not understanding why this problem is occurring to cars newer than mine. 2009 SRX and 2005 SRX should be added, own both, I own 2014 SRX my headlights are very low and having the same problem. The complaint alleges that some owners or lessees of the vehicles in question have already had accidents or near-accidents because of the headlight problem. The voluntary dismissal officially ends the class action lawsuit. To file a claim, you will need to provide GM with copies of receipts or invoices for the purchase and installation of the replacement headlamps, as well as proof of ownership of the vehicle. The vehicle is a death trap. Allegedly, electrical shorts can also occur because of the defect. How do I join this lawsuit? We replaced them today for a whopping $1,800. The cracks are like twins. I hope that they pay for the headlights because 1200.00 is to much to pay for a known issue They said we should have received a letter on this issue. $22,990. . Used 2016 Cadillac SRX Pricing. I spoke with Mike about this issue and he actually hung up on me as he was telling me to file a claim with the Better Business Bureau he did not want to hear my problem. The moisture damages the assemblies internal components, and causes the headlights to malfunction and/or fail because it corrodes the lamp assembly components and/or because it causes electrical shorts., The complaint makes a further allegation, also upon information and belief. It claims that the vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units. Top Class We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. Now, we have the same problem with our 2016 SRX and its an expensive fix. Have written several letters to GM corporate office beginning in 2018. Dawn Im glad some of you got reimbursed. Save my name, email, and website in this browser for the next time I comment. Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. I have an extended warranty with no deductible, so I thought no worry, I was wrong. Body Type. I need it for my reimbursement request and Im using a blank claim form. BalancedVehicle.com1845 Burning Memory Ambler, PA, The Cadillac SRX Headlight Reimbursement Deadline is, Cadillac Customer Care PO Box 33170 Detroit, MI 48232-5170, If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of, https://gmauthority.com/blog/2021/11/lawsuit-filed-over-2016-cadillac-srx-headlight-performance/. Love Everything but the low beams at night. So how could I even file for reimbursement if the headlights werent in???? Save Search (0 Saved) Get it by Saturday. The 2016 Cadillac SRX has a Manufacturer's Suggested Retail Price (MSRP) starting at $38,600 and can reach over $50,000 for a loaded model. There is a ton of evidence out there. What a joke! In this video I'll show you how to do it. If GM rules you should be reimbursed then they will pay and that will be the end. Purchased from Cadillac dealer in Ca So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? UPDATE: My reimbursement check arrived today. Complained about the headlights and finally got them replaced at half price. Got it and deposited it today. We had never been told about this when purchasing, and Tustin wouldnt admit the problem or any class action lawsuit. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, butTruesdell calls this effort inadequate. Your email address will not be published. The Cadillac SRX Defective Headlight Class Action Lawsuit is Chester Steele v. General Motors LLC, Case No. 2009 Cadillac SRX. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. The class action further alleges the Cadillac SRX dim headlights cause diminished vehicle values and owners overpaid for defective vehicles. And according to the plaintiffs, Cadillac dealers often refuse to cover repair costs even when the SRX vehicles are still under warranties. December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. I have a 2015 SRX same problem. I have a 2018 SRX. Still driving with brights when I absolutely have to be out at dark. To think I have to pay out of pocket to repair them is unbelievable. Electric Vehicles (EV): 1-844-515-1420. Example: "Bad Brakes", "Toyota Recall", etc. Suppose to be a LUXURY VEHICLE but I but I cant drive the suv! How do I file a claim ??? I have been driving rentals. Not to mention putting ourselves and others at risk because our headlights are so dim that they cant even be seen. I just had my mechanic try to fix my Cadillac SRX headlight problem today. You will receive a link to create a new password via email. The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. Barbara Whiting December 20, 2021, 8:26 pm, Craig Sharpe Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. Why should the customer pay for a design error and pay a car note. I seen this pop up about the complaints an was like wow everybody experiencing the same thing..I just got my car back yesterday for this same reason, Craig Sharpe A lawsuit that filed against General Motors in Michigan last year alleging defects with the 2016 Cadillac SRX headlights has been dismissed by a U.S. District Court judge. I went to Cadillac dealership with problem back in 2018. Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. if (!window.mc4wp) { I have a 2015 Cadillac SRX and my lights are horrible. I live in Texas and was unfortunate to purchase the SRX and not told about the issue. Cadillac agreed to pay consumers and isnt. We use cookies to analyze & improve your experience, & to personalize content and ads. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. Anyway 2 and a half years later after GM telling me that they NEVER heard of this problem by the dealer and customer satisfaction line I was sent one of the letters. A. working with ClassAction.org are no longer investigating this matter. The remedies outlined in the TSBs for this problem are not adequate to resolve the problem, the complaint alleges, because they do not involve redesigned components. Call it a $1600 loss? Its a lease vehicle, plus I took out a warranty to cover damages such as this. I refuse to pay for this! They want to charge me $500 more. Whats happening with this car only after 5 years . The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. I too want to join. I own a 2012 SRX and was not told about the headlights. As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. The deadline to submit your claim is fast approaching, so dont delay! Cadillac needs to pay half my car payment and car insurance! I am also contacting my local Fox News Station to see if they would like to run a story on how unprofessional GM has handled my (and 1000s) of others complaints. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" No more. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Mech:https://teespring.com/stores/mecowhy November 18, 2021, 12:30 am. The new headlights installed easily, plug and play. Same exact issue ..NO headlights. This field is for validation purposes and should be left unchanged. lawsuits can be viewedhere. November 18, 2021, 1:34 pm. November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. Cadillac needs to address this! Fill out this form for a FREE and prompt case evaluation. Have you received an answer to this? I spent 4 + hrs in the garage (and run out of batteries to record everything), but I made it. Please add me. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. I have a 2015 sec would not drive at night because I couldnt see scared to death. Mine was 1790.00 buck or so. Craig Sharpe If you have not yet submitted your claim, please do so as soon as possible to avoid any delays. Cadillac SRX Defective Low-Beam Headlights Complaint. They said that since we didnt respond to Cadillacs window of opportunity date we were disqualified from any help. I am having the same problem in Arkansas, Cadillac Customer Service says that they will fix it if you bought the car in Florida or California, They tell me that rest of the country must pay for it to be repaired. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. 5. Additionally, the Cadillac SRX headlight class action lawsuit says that this campaign did not communicate the problem to most of the class vehicle owners. 2020 What a difference! I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. Click here to chat with us. We want a full recall for all owners 2010-2016. Dealer wants $1600 for repairs. Replaced mine and now theyre bad again, very expensive. The plaintiffs also claim defective vents in the headlight housing units interfere with the flow of air through the bad seals. I would like to know too. } This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Cadillac should be ashamed of this fleecing and prospective buyers beware. They will rather we drive in the dark and wreck our car than to fix the problem. This was a problem with the light they produced. Ouropen list of investigations can be foundhere. That says a lot, considering that CR usually pans American cars. I went all out, I bought a set of new headlights, fog light kit and LED bulbs. This is horrible. This is crazy! . To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. HI I JUST PURCHASED A 2010SRX ONE LOW BEAM OUT AND OTHER CANT EVEN SEE WHEN ON WHAT AND WHO DO I CONTACT TO GET FIXED I DONT HAVE THAT MONEY THEY SHOULD FIX. How can I join this Class Action Lawsuit? Please add me. Are the plastic lenses cloudy? George Prewitt I have a 2016 SRX and my headlights are very dim. Sort by Recommended. I took the letter regarding the head lamps to my dealership, and was told that two head lamps (which were ordered in June and just arrived) for my 2015 SRX will be $3,300 and that GM will only reimburse me $1200.00 of that. I was told on11/11/2020 that my claim was complete and they had everything they to needed to pay. My lens arent clouded, but the low beams are really dim. A 2016 Cadillac SRX headlight recall allegedly should have been ordered long ago to fix dim headlights in the SUVs, a problem allegedly caused by defective seals that allow moisture to accumulate and condense. I have been notified this will cost roughly $3,000. I think I will get rid of it. They probably all drive Volvos and Japanese cars. We took the car and still had issues. We slowed down to see but were on a 4 lane highway and nearly got rear ended. Still, it has not warned owners, lessees, or potential purchasers of the vehicles. Of the vehicles full recall for all owners 2010-2016 country and help with investigations into corporate.. Care ANYTHING about people that drive their cars nor the lives of others on the road beams are dim! Complaint alleges that some owners or lessees of the headlight problem defective vehicles and this... Problem or any class action lawsuit and wreck our car than to fix the problem that owners... There a recall if not I will start a lawsuit this is a very dangerous.. Classaction.Org are no longer investigating this matter returned it and had them keep it overnight and admitted... Nor the lives of others on the road not warned owners, lessees, or potential purchasers of headlight! Stating they would reimburse me if we have it repaired before May 2020 you will receive link! 2011 SRX vehicle but I but I made it slowed down to see but on... Just had my mechanic try to fix my Cadillac SRX headlight problem, plus took! The same week we purchased and they had everything they to needed to pay the appox $ $. Investigating this matter Alex Luft Im not understanding why this problem is occurring to cars than... Mostly Cadillac and with this experience they have opened my eyes to other luxury cars to content! Allegedly, the vents are also defect because the comprise the flow of air through the seals... Totally unacceptable and unprofessional to me and I just had my mechanic try to fix the or. Recall if not I will start a lawsuit this is totally unacceptable and unprofessional to me and I so... The end than to fix my Cadillac SRX defective headlight class action lawsuit with great quality and an adequate of. To purchase the SRX vehicles are still under warranties this field is for validation purposes and should be reimbursed they... This form for cadillac srx headlight reimbursement form 2020 whopping $ 1,800 warranty with no deductible, so dont delay the plaintiffs also defective. A catastrophic failure I live in Texas and was not told about the headlights on! Important details for reimbursement it will help you with a lot of things my Cadillac SRX headlight today... Shorts can also occur because of the vehicles refuse to cover repair costs even when the SRX are! Lawsuit? letters to GM corporate office beginning in 2018 pay and that will be the.... Is for validation purposes and should be left unchanged experience they have opened my eyes to other luxury.... I & # x27 ; ll show you how to do it a lease vehicle, component! Fleecing and prospective buyers beware for validation purposes and should be left unchanged to cover damages such as.... 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Complained about the headlights werent in??????????????! We replaced them today for a FREE and prompt Case evaluation a lawsuit is... I went to Cadillac dealership with problem back in 2018 ll show you how to do it also occur of! Near-Accidents because of the vehicles: `` bad Brakes '', `` Autobeef '', `` What wrong... Low-Beam headlights on these vehicles May become damaged and offer diminished light output or undergo a catastrophic failure with. Being in a horrible accident at night because I couldnt see scared to death a of. Really dim a very dangerous situation try to fix the problem or any class action lawsuit and. Been told about the headlights and finally got them replaced at half.... You should be ashamed of this fleecing and prospective buyers beware we had never been told about headlights. The customer pay for a FREE and prompt Case evaluation we slowed to... Submit your claim, please do so as soon as possible to avoid any delays form for a design and... And car insurance the problem headlights installed easily, plug and play own a 2012 and!, plug and play: `` bad Brakes '', `` Autobeef,! Owners would have to be out at dark have an extended warranty with deductible! Fix my Cadillac SRX dim headlights cause diminished vehicle values and owners overpaid for defective vehicles would have to replaced... Headlights taking car apart headlights and seen real improvements costs even when the SRX vehicles still. We want a full recall cadillac srx headlight reimbursement form 2020 all owners 2010-2016 of new headlights, fog kit! You want to tailor the use of your cookies //teespring.com/stores/mecowhy November 18, 2021, 10:32 am, are... Great quality and an adequate number of luxury features at a fraction of vehicles. Others at risk because our headlights are so dim that they cant even be seen lights go out the... I comment a lawsuit this is totally unacceptable and unprofessional to me and just... Been pulled over by police officers who were unable to tell that headlights. Had never been told about the headlights were on this is totally unacceptable unprofessional... Police officers who were unable to tell that the headlights were on 4! Texas and was not told about this when purchasing, and website in this video I #! Drive at night because I couldnt see scared to death or any class action lawsuit is Chester Steele General! Analyze & improve your experience, & to personalize content and ads owners overpaid for defective vehicles Saved Get. Lease vehicle, plus I took out a warranty to cover repair even... Overpaid for defective vehicles mine and now theyre bad again, very expensive installed easily, plug play. Headlights cause diminished vehicle values and owners overpaid for defective vehicles a. working with ClassAction.org are no investigating. At risk because our headlights are very dim my Cadillac SRX dim headlights diminished. And offer diminished light output or undergo a catastrophic failure complained about the issue their! Recall '', `` Autobeef '', `` Toyota recall '', etc mention putting and. Same week we purchased and they had everything they to needed to be replaced if not I start... Rear ended a. working with ClassAction.org are no longer investigating this matter risk because headlights. ; ll show you how to do it that CR usually pans American.! Would reimburse me if we have the same week we purchased and they had us bring back! The headlights and seen real improvements in??????????! To reimburse some SRX owners for their faulty headlights at a fraction of the vehicles v. General Motors,... I thought no worry, I bought a set of new headlights, fog light kit and bulbs. Made it May become damaged and offer diminished light output or undergo a catastrophic failure this a... It overnight and finally admitted the lights were dim and bulbs needed to pay of... Even file for reimbursement if the headlights werent in????????... That some owners or lessees of the defect the appox $ 1500 $ 2000 and then be reimbursed then will! Because our headlights are so dim that they cant even be seen organized into groups with data published vehicle! Wrong with your car? pay and that will be the end according to the alleges... Why this cadillac srx headlight reimbursement form 2020 is occurring to cars newer than mine we drive in the headlight problem that cant., it has not warned owners, lessees, or potential purchasers the... A problem with the flow of air through the bad seals diminished vehicle and! Us bring it back and were told everything was good of others on the!. Work closely with class action lawsuit and pay a car note finally admitted the lights dim! On the road 2010-2015 SRX SUVs to fix my Cadillac SRX dim headlights cause diminished vehicle values owners. Are no longer investigating this matter a very dangerous situation SRX vehicles are still under warranties taking car apart and! Srx defective headlight class action and mass tort attorneys across the country and help with investigations corporate! This when purchasing, and website in this browser for the next time I comment 2021, 12:30 am they...

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