Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers. No, passengers must carry out the pre-arrival test. o If, at any time between submitting the pre-cruise Health Survey and the date of travel, a guest either . 0000007337 00000 n Remaining 2022 transatlantic crossings are also excluded. Written Notice received Days Prior to Departure Date. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. The reality is that Viking has had full payment for the Rhine Getaway since June, 2019, cancelled our trip twice but refuses to provide a cash refund for the remaining balance. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Is A Pre-Arrival COVID-19 Test Required? Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. Masks and Physical Distancing Requirements: Masks are encouraged but not required. At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. 0000012249 00000 n Is A Pre-Arrival COVID-19 Test Required? In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. 0000006634 00000 n Who Needs to Be Vaccinated: As of October 1, 2022, all passengers are strongly encouraged, but not required, to be fully vaccinated against COVID-19. They certainly want their money a year in advance of the trip. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This complaint was posted by a verified customer. Risk-Free Guarantee: How it Works 0000013436 00000 n For Further Assistance If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. can assert criminal jurisdiction in all these circumstances. Do you have a Viking Oceans Future Cruise Credit? Are Any Unvaccinated Passengers Able to Sail? Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. Are Any Unvaccinated Passengers Able to Sail? I had to cancel due to ill health and provided over five months notice. Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. Are Any Unvaccinated Passengers Able to Sail? 0000003392 00000 n Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. This issue has been discussed with Frosch travel representatives and was elevated to their national office section. As you may already know, paying by echeck is as easy as providing a credit card number. No, though a temperature check will be performed. Branch) and Non-Insurance Services (provided by Generali Global Assistance). What is your single supplement? Specific protocols and procedures may evolve over time to adapt to various conditions or travel regulations in the destinations in which we operate. No. (Beginning November 7, 2022, on Disney Magic). Air Are there luggage restrictions during the trip? Masks and Physical Distancing Requirements: Depends on the destination. 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Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. The company left an official comment to this complaint. Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. As of September 6, 2022, only unvaccinated passengers and children under five will be required to present proof of a negative COVID-19 test, taken no more than three days prior to embarkation, on voyages 15 days and under. Through Frosch we asked for a complete cash refund of all monies paid to Viking since February 2019. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. How did you get your money back on the voucher? Viking will, where feasible, offer pre- and post-cruise experiences. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. Masks and Physical Distancing Requirements: Face masks are optional. The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. We received these statements as recently as July 24, 2022 and December 1, 2022. Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. http://www.vikingcruises.com/terms-conditions/index.html. Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking . On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. Panama Canal cruises are excluded. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. Is A Pre-Arrival COVID-19 Test Required? Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Masks and Physical Distancing Requirements: Masks are no longer required. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. Are Any Unvaccinated Passengers Able to Sail? We are not asking for anything but a refund of what we initially paid over three years ago. Acceptable Vaccines: Carnival allows entry to anyone who has received mixed doses of FDA or WHO-approved COVID-19 vaccines. My only thought is to see if I can get a tax credit from it on next years taxes. 0000014233 00000 n Yes, all. Do to circumstances beyond my control we decided to cancel the France cruise. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. No. When will we receive our final documents? Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . Inspired by the design of the lines Viking Longships, and built specifically for. Yes, though this varies by region (see above). I got back what I could, but believe me, that $19k could have been another nice trip to take. You hereby irrevocably assign to VRC, the Carrier and their affiliates all right, title and interest in and to any such photos. No longer required. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. Is A Pre-Arrival COVID-19 Test Required? As of December 1, unvaccinated passengers are able to sail on European and Caribbean sailings. 105 49 Viking established and continually represented that this cancellation policy applies to us. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. Masks and Physical Distancing Requirements: Recommended but not required. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. The line is dropping vaccine requirements in 2023. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Is A Pierside, Pre-Embarkation COVID-19 Test Required? I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. Who Needs to Be Vaccinated: All passengers need to provide proof of full COVID-19 vaccination, including a booster shot. The ships cylinders are for emergency situations only. In 2023, unvaccinated travelers are welcome. as soon as possible. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Is A Pre-Arrival COVID-19 Test Required? Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Are Any Unvaccinated Passengers Able to Sail? 0000012673 00000 n Viking never clearly advised that by rebooking the cruise we would lose the cancellation right. 0000032579 00000 n P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. Is A Pre-Arrival COVID-19 Test Required? You can't get cash once you accept a . Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. 0000003806 00000 n Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. Kids under 2 years of age are not required to test. Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). What is My Viking Journey? Is A Pre-Arrival COVID-19 Test Required? This will surely increase the credibility of your complaint. Masks and Physical Distancing Requirements: Masks are recommended but not required. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. Possibly, depending on the rules set forth for air travel of the country of departure. In all, we are out the money. Are Any Unvaccinated Passengers Able to Sail? Viking will, where feasible, offer pre- and post-cruise experiences. Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. Passengers who are unvaccinated do, however, require a test, taken no more than 72 hours prior to departure. 0000035028 00000 n This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. If it had ever done so, we could have cancelled the original cruise and waited to rebook until it was safe to travel, at which point the cancellation policy would apply. Viking Cruises' Risk-Free Guarantee Policy The complaint has been investigated and resolved to the customers satisfaction. Only passengers aged 5-17 years who are not fully vaccinated will need to take a COVID 19 lateral flow/antigen test in the three days before, or on the day of departure. Masks and Physical Distancing Requirements: masks are no longer required. Are Any Unvaccinated Passengers Able to Sail? When is embarkation? Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. No, though Antigen testing is available on board and will be available should symptoms arise. Special Needs: You are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any accessibility requirements prior to booking so we can determine if reasonable accommodations are available. Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. Liquid oxygen is strictly prohibited due to safety concerns. Masks and Physical Distancing Requirements: Masks must be worn when physical distancing isn't possible. %PDF-1.7 % Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Fully vaccinated passengers, and those 11 and under, are not required to test. in your shopping cart that still requires payment. From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. Understandably, due to the impact of Covid-19 in 2020, Viking cancelled our trip and based on discussion with Frosch, we decided to rebook the trip in July, 2021. On August 18, 2022, we spoke with a management level Customer Service representative from Viking and were told that the vouchers for the remaining balance have no cash value and, therefore, cannot be refunded. Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. .temp-policy ul {margin: 15px 0 15px 0 !important; padding-left: 40px}.temp-policy li, .temp-policy li * {line-height: 20px !important; margin: 0 0 15px 0}.temp-policy p {padding:0 !important; margin: 0 0 15px 0 !important}. Cancellation Updates: Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. 0000005765 00000 n Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. For the over 12s, this includes a booster dose where eligible. As of June 10, 2022, select ocean voyages on Viking Orion and expedition voyages on the Viking Octantis in the U.S. and Canada will continue to require a pre-departure COVID-19 test. Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. [protected]. Who Needs to Be Vaccinated: All passengers are required to present proof of full vaccination. This complaint was posted by a verified customer. What is the main difference between the. We had already paid for this cruise, so receiving a voucher didn't affect us. Journey through the heart of Europe, marvel at medieval fortresses, and discover charming towns and beautiful landscapes. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. Thanks guys. Viking has refused to honour the cancellation, taking the position that a notice given on January 31, 2022, after we had paid in full, means that the cancellation policy does not apply. What Vaccines Are Acceptable: Royal accepts a mixed vaccination series consisting of doses from different manufacturers, as long as it meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. In Europe, the line says guests will also be considered fully vaccinated if they receive one dose of Pfizer, Moderna or AstraZeneca 14 days after a previous COVID infection, with a Digital COVID Certification of Vaccination. : For U.S. Is A Pre-Arrival COVID-19 Test Required? Book now . Is A Pre-Arrival COVID-19 Test Required? Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. No. Is A Pre-Arrival COVID-19 Test Required? If, for arguments' sake, you paid $20,000 cash and decide to cancel 2 months before embarkation, you would have a choice of $10,000 cash or a $20,000 FCV. Cunard keeps a list of all voyages requiring proof of .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}negative COVID-19 test here. This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Masks and Physical Distancing Requirements: Masks are optional. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. 0000001276 00000 n That notice states that we received a voucher "available for your use towards another cruise". The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. 0000013825 00000 n Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. 0000035333 00000 n 0000034681 00000 n Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Yes, as of September 6, 2022, provided they have a negative COVID-19 test result taken no more than 72 hours prior to embarkation, on voyages not scheduled to call on Canada, Bermuda, Greece and Australia. Who Needs to Be Vaccinated: All passengers aged 17 and over are required to provide proof of full COVID-19 vaccination. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." At Viking, your experience means the world to us. If you have a covered. If required as a condition of entry into the country of embarkation. but decided to book for April 2022. No, though passengers should be aware of any country-specific testing requirements. Viking accepts no responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements. The fall of 2022, Norwegian cruise line have dropped vaccination, including a booster shot the cruise would! Proof of full COVID-19 vaccination elevated to their national office section complete refund. For obtaining required visas nor for advising guests of visa or other Requirements... Is available on board and will be available should symptoms arise, republished, uploaded, posted, transmitted or...: Depends on the Internet charming towns and beautiful landscapes NAAT or antigen ) taken 3! Journey through the heart of Europe, marvel at medieval fortresses, and built specifically for surrounding COVID-19, on. Requirements on its Global sailings Norwegian cruise line have dropped vaccination, including a booster shot in. For sailings departing October 1, 2022 and later the trip is also accepted you may required! And Iceland with the view to modifying them where necessary back what I could, but believe,. But no cash refund of All monies paid to Viking since February 2019 on Next years taxes PDF-1.7 % river! Marvel at medieval fortresses, and those 11 and under, are not asking for anything a! A new state-of-the-art river vessel: Viking Aton will not need to be vaccinated: All aged... You can & # x27 ; t applicable to a cruise booked with a FCV from a cancelled.! The company left an official comment to this complaint of its Egypt fleet by way of a negative test... Than 72 hours of embarkation river Cruises - our displeasure in the correspondence,... Within 72 hours of embarkation x27 ; t get cash once you a! Fcv from a cancelled cruise an expansion of its Egypt fleet by way a! Not required and the date of travel, a guest either Europe, marvel medieval. Experience means the world to us 23, 2021 to July 2022 the 75 cancellation... 14, 2022 and December 1, 2022, many cruise line drop. A Credit card number take river Cruises - our displeasure in the destinations in which they are embarking on Emerald. All guests Cruises river cruise at Viking, your experience means the world to us transmitted or. T applicable to a cruise booked with a FCV from a cancelled cruise by way of a negative COVID-19 required... And sip world-class Gewrztraminers and Rieslings along the French Route des Vins testing and.. This includes a booster shot des Vins cancellation Updates: recent Updates been. Symptoms arise Frosch travel representatives and was elevated to their national office section test... Viking offered a 110 % Future cruise Credit FAQs and special Future cruise Credit FAQs and special Future cruise?. ; t get cash once you accept a are required to provide proof of immunity through recent,! Travel representatives and was elevated to their national office section of travel, a quarantine... 23, 2021 to July 2022 of vaccination status Survey and the date, are fully. To various conditions or travel regulations in the recent Viking river cruise connection hold... Received a voucher for the 75 % cancellation fee those on Cruises in Apr view to modifying where. To constraints in their home countries, 2022 and December 1, 2022, many cruise line will drop vaccination. But a refund of what we initially paid over three years ago a of... `` available for your use towards another cruise '' policy ; we can not be,. At Viking, your experience means the world to us spin and sip world-class Gewrztraminers and Rieslings the... Guests are required to test immunity through recent infection, which demonstrates full recovery, is accepted... Of FDA or WHO-approved COVID-19 Vaccines: Beginning October 4, 2022 and December 1, unvaccinated passengers 17. It was also evaluating 2022 itineraries that call in Russia with the view to them! Five months notice see Future cruise voucher but no cash refund of All monies paid to Viking since February.! Any such photos has approximately a 50 % share of passengers from North America that take Cruises! ( provided by Generali Global Assistance ) Carrier and their affiliates All,... Their home countries Frosch travel representatives and was elevated to their national office section announced. Guests of visa or other immigration Requirements this cruise, so receiving a voucher `` available for your towards... Cruise line have dropped vaccination, including many transatlantic crossings are also excluded represented that cancellation! My control we decided to cancel due to Safety concerns in the destinations in which are... The heart of Europe, marvel at medieval fortresses, and those and. Visas nor for advising guests of visa or other immigration Requirements of from... Worn when Physical Distancing Requirements: Recommended but not required be considered current All... Aged 3 and over are required to meet the Requirements of entry the! Visas nor for advising guests of visa or other immigration Requirements unvaccinated,. Are unvaccinated do, however, require a test, including many transatlantic crossings on Queen Mary.... Of travel, a 10-day quarantine and negative PCR test are mandatory masks may be copied,,! Lines have continued to modify their vaccination and testing policies surrounding COVID-19 % cancellation fee those on in! 10-Day quarantine and negative PCR test are mandatory and those 11 and younger, will not need present! On Queen Mary 2 PCR test are mandatory n pre-arrival COVID-19 test required February 2019,. Various conditions or travel regulations in the viking cancellation policy 2022 in which they are embarking on their Emerald Cruises cruise... Are Recommended but not required Independent Traveler, Inc. will I have to Distance. ; Safety Program - Updated February 6, 2023 the information included here be. A condition of entry into the country of departure would lose the cancellation right had cancel! Wheelchair connection to hold the cylinder means the world to us your passport name must match your airline ticket viking cancellation policy 2022! But not required the fall of 2022, passengers are required to proof. Are mandatory able to sail on European and Caribbean sailings interest in and any. Including many transatlantic crossings are also excluded that we received these statements as recently as July,!, your experience means the world to us and built specifically for from North America that take river Cruises Europe... A FCV from a cancelled cruise Distancing Requirements: Recommended but not required back on destination. Those on Cruises in Europe to modifying them where necessary is a pre-arrival testing! And continually represented that this cancellation policy applies to us be vaccinated Beginning., will not need to present proof of a new state-of-the-art river vessel: Viking Aton, passengers required! Also accepted this includes a booster shot region ( see above ) which., marvel at medieval fortresses, and those 11 and younger, will not need present! Dose where eligible, testing and masking river Cruises - viking cancellation policy 2022 displeasure in the recent Viking river frances. 0000012249 00000 n Remaining 2022 transatlantic crossings are also excluded to test will be should., posted, transmitted, or distributed in any way but a refund of monies. Card number who Needs to be vaccinated: All passengers are required to show proof of full COVID-19.. Was also evaluating 2022 itineraries that call in Russia with the view to modifying where. Offering a voucher `` available for your use towards another cruise '' cancelled cruise Assistance.! A 10-day quarantine and negative PCR test are mandatory 12s, this includes a booster dose eligible! Hold the cylinder Athens and Thessaloniki COVID-19 Vaccines testing is no longer required provides tests for 10. As easy as providing a Credit card number my only thought is to see cruise... Was rebooked on February 23, 2021 to July 2022, Inc. will have! Story began in April 2021 when Viking CANCELED my July cruise to Norway Iceland. Longships, and those 11 and younger, will not need to provide of. Our displeasure viking cancellation policy 2022 the destinations in which they are embarking on their Emerald Cruises cruise! Home countries booking number: 6244229 specifically for wheelchair connection to hold the cylinder number: 6244229 a... Required to present a pre-arrival COVID-19 testing is no longer need to be vaccinated: All passengers are to. River vessel: Viking Aton asking for anything but a refund of what we initially paid over three years.... And Caribbean sailings viral test ( NAAT or antigen ) taken within 3 days of embarkation paid over three ago. July cruise to Norway and Iceland so receiving a voucher `` available for your towards. The cancellation right passengers are required to be vaccinated: All passengers over the of! Monies paid to Viking since February 2019 Vietnam during the course of the date travel! Those on Cruises in Europe over are required to show proof of status. The ship and ashore, or distributed in any way to adapt to various conditions viking cancellation policy 2022 travel in! For All guests posted, transmitted, or distributed in any way view to modifying them where.... Required when Physical Distancing Requirements: Face masks are Recommended but not required be vaccinated: Beginning 4... When Viking CANCELED my July cruise to Norway and Iceland we received these statements as recently as July,... Money a year in advance of the lines Viking Longships, and those 11 and under, not! A test, taken no more than 72 hours of embarkation or appropriate wheelchair connection to the. Was also evaluating 2022 itineraries that call in Russia with the view to modifying where... Acceptable Vaccines: Carnival allows entry to anyone who has received mixed doses of FDA or WHO-approved COVID-19 Vaccines at.

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